Question M2 SSD kept disapearing mid use

[Paroxsym]

CPU: Ryzen 5 5600g
GPU: Rx 6600
RAM: HyperX 2x8 DDR4 2666
PSU: Digital Alliance 500Watt 80 Plus Bronze
Mobo: MSI A520M Pro-VH

the NVME is SSD Solid State Drive V-GeN 1TB M.2 NVMe PCle 3.0 X4 NVMe 1.3

the problem is when im using the pc, like gaming, the game would crash because i installed the game inside the Nvme but my boot drive is in a sata ssd so my pc didnt crashed

the reason the game crashed is the nvme got disconnected, it would not show up in device manager, task manager nor file explorer.

currently to fix this i can only shut down the pc and turn it on again, and boom the nvme shows up, but only by doing a shut down and turning it on back, restarting the pc didn't fix the pc

 

[SkyNetRising]

Faulty product. Return it.

 

[Paroxsym]

i already sent it back twice and the same problem still occurs

Faulty product. Return it.

 

[SkyNetRising]

i already sent it back twice and the same problem still occurs

Same brand/same model?
Get a different model.

 

[Paroxsym]

Same brand/same model?
Get a different model.

yeah same brand same model

is there any chance the m2 port is the one faulty? or its almost certainly the ssd

 

[SkyNetRising]

is there any chance the m2 port is the one faulty? or its almost certainly the ssd

Try with a different known good drive.
If it works fine, then it's a problem with V-GeN products. Have never heard of such brand BTW. Can't find any reviews also.
If still get problems, then it's your pc/m.2 slot to blame.