Mac drive not recognized (but seen) on PC

[Netspirit]

I got a Mac drive, that I want to extract som files from.
I need to be able to acces it from my PC (Windows 8.1), but Windows doesn't recognize it (although I can see it in Disk Management).
I have installed MacDrive Pro, but it can not find the drive.

Thanks in advance for any help you may be able to provide.

 

[glamdringfh]

Hi Netspirit,

Here are the troubleshooting steps from the MacDrive Pro website to follow first. Look under the 'Frequently Asked Questions':

http://www.mediafour.com/support/macdrive9pro/#toggle-id-1

Please keep us posted if any of these steps works for you!

 

[Netspirit]

Hi glamdringfh,

Thank you for answering so quickly.
Unfortunantly, I have already tried the proposed solutions. I guess my problem is that Windows doesn't recognize the device properly, and therefor MacDrive can't detect the device or repair it.
If you have any other suggestions, please keep them coming!

 

[glamdringfh]

I can't think of any other troubleshooting for that particular software, but if you're only needing to extract the files from the drive you could try the free hfsexplorer:

http://www.catacombae.org/hfsexplorer/