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Question Macbook Air 6,1 2014 running incredibly slow (Diagnostic Attached)

Mar 25, 2020
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I reformatted, High Sierra was put on it. I upgraded to Catalina to see if it would perhaps fix the problem. Slow, very slow. Attached below is a EtreCheck Diagnostic. Any help would be appreciated, I am tech savvy but I am not too knowledgeable at MAC. (Windows is my forte)

EtreCheckPro version: 6.2.6 (6C020)

Report generated: 2020-06-23 15:14:57

Download EtreCheckPro from https://etrecheck.com

Runtime: 11:51

Performance: Poor

Problem: Computer is too slow

Description:

MacBook is incredibly slow, even after reformatting the HD.

Same problem on High Sierra and now Catalina.

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Stuck iCloud - This machine has a large number of pending iCloud transfers.

Poor performance - EtreCheck report shows poor performance. This is unusual.

Software performance problems - Software seems to be causing performance problems.

Minor Issues: None

Hardware Information:

MacBook Air (11-inch, 2013 - 2014)

MacBook Air Model: MacBookAir6,1

1.4 GHz Dual-Core Intel Core i5 (i5-4260U) CPU: 2-core

4 RAM - Not upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1600

BANK 1/DIMM0 - 2 GB DDR3 1600

Battery: Health = Normal - Cycle count = 112

Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1366 x 768

Drives:

disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 121.12 GB

disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes)

disk1s1 - k*** Data (APFS) [APFS Virtual drive] (Shared - 5.86 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 85 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

disk1s5 - kat (APFS) (Shared - 11.00 GB used)

Mounted Volumes:

disk1s1 - k*** Data [APFS Virtual drive]

121.12 GB (Shared - 5.86 GB used, 102.74 GB available, 102.45 GB free)

APFS

Mount point: /System/Volumes/Data



disk1s4 - VM [APFS VM]

121.12 GB (Shared - 1.07 GB used, 102.45 GB free)

APFS

Mount point: /private/var/vm

disk1s5 - kat

121.12 GB (Shared - 11.00 GB used, 102.74 GB available, 102.45 GB free)

APFS

Mount point: /

Read-only: Yes

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 29.65 GB available

iCloud Status: 96 pending files

System Software:

macOS Catalina 10.15.5 (19F101)

Time since boot: Less than an hour


Notifications:

EtreCheckPro.app

one notification


Security:

System Status

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus software: Apple



System Launch Agents:

[Not Loaded] 16 Apple tasks

[Loaded] 191 Apple tasks

[Running] 106 Apple tasks


System Launch Daemons:

[Not Loaded] 35 Apple tasks

[Loaded] 192 Apple tasks

[Running] 110 Apple tasks


Launch Daemons:

[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-26)



Time Machine:

Time Machine Not Configured!


Performance:

System Load: 13.98 (1 min ago) 53.97 (5 min ago) 34.18 (15 min ago)

Nominal I/O speed: 1.99 MB/s

File system: 120.36 seconds (timed out)

Write speed: 233 MB/s

Read speed: 359 MB/s


CPU Usage Snapshot:

Type Overall

System: 67 %

User: 14 %

Idle: 20 %



Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

system_profiler (2) 37.22 % (Apple)

WindowServer 19.74 % (Apple)

EtreCheckPro 13.60 % (Etresoft, Inc.)

kernel_task 4.22 % (Apple)

ps (5) 1.20 % (Apple)



Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

system_profiler (2) 543 MB (Apple)

EtreCheckPro 464 MB (Etresoft, Inc.)

mds_stores 79 MB (Apple)

accountsd 61 MB (Apple)

kernel_task 53 MB (Apple)



Top Processes Snapshot by Network Use:

Process (count) Input / Output (Source - Location)

mDNSResponder 62 KB / 30 KB (Apple)

apsd 8 KB / 19 KB (Apple)

netbiosd 5 KB / 5 KB (Apple)

SystemUIServer 0 B / 64 B (Apple)

AudioComponentRegistrar 0 B / 0 B (Apple)



Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location)

system_profiler (2) 13 (Apple)

WindowServer 7 (Apple)

trustd (3) 0 (Apple)

bluetoothd 0 (Apple)

usbd 0 (Apple)



Virtual Memory Information:

Physical RAM: 4 GB



Free RAM: 551 MB

Used RAM: 2.04 GB

Cached files: 1.42 GB



Available RAM: 1.96 GB

Swap Used: 0 B



Software Installs (past 30 days):

Install Date Name (Version)

2020-06-23 SU_TITLE (10.15.5.1.1.1590622861)

2020-06-23 iTunes Device Support Update (1.0.0.0.1.1558653107)

2020-06-23 Safari (13.1.1)

2020-06-23 iTunes (12.8.2)

2020-06-23 Security Update 2020-003 (10.13.6)

2020-06-23 macOS Catalina (10.15.5)

2020-06-23 MRTConfigData (1.62)

2020-06-23 XProtectPlistConfigData (2123)

2020-06-23 Gatekeeper Configuration Data (181)



Diagnostics Information (past 7-30 days):

2020-06-23 14:17:28 syncdefaultsd Crash

Executable: /System/Library/PrivateFrameworks/SyncedDefaults.framework/Support/syncdefaultsd

Details:

dyld3 mode

*** Terminating app due to uncaught exception 'NSInternalInconsistency

Exception', reason: 'Unexpected syncIdentifier(30) for app:accountsd/0

x7fd998e4eb20'

terminating with uncaught exception of type NSException

abort() called





End of report
 
Last edited by a moderator:

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