Machine Check Exception

[matt16060]

I'm using an MSI PE60 2QE with an i7 5700HQ and a nvidia 960m with 8 gb of ram. The problem is that i get a Machine Check Exception crash every time i try to play a game. I have check the ram and it's fine. The problem has happened both on Windows 10 and 8.1.

Crash report from Event viewer is below.

Spoiler

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/09/2015 13:51:11
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-09-10T13:51:11.249725400Z" />
<EventRecordID>3806</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matt</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">156</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0xffffd00030f19f60</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

 

[elneelo]

PSU problem. Event 41 (kernel power). May also be a motherboard issue. RMA that bad boy ASAP.

 

[matt16060]

PSU problem. Event 41 (kernel power). May also be a motherboard issue. RMA that bad boy ASAP.

How can that be the problem if it's a plugged in laptop with a fully charged battery?

 

[elneelo]

PSU problem. Event 41 (kernel power). May also be a motherboard issue. RMA that bad boy ASAP.

How can that be the problem if it's a plugged in laptop with a fully charged battery?

By "PSU" I am being general. Could be a faulty battery, etc. Could also be a faulty motherboard. My recommendation is still the same. The laptop does not have a consistent supply of power, etc, hence the constant Machine Check Exceptions.

 

[matt16060]

[/quotemsg]

By "PSU" I am being general. Could be a faulty battery, etc. Could also be a faulty motherboard. My recommendation is still the same. The laptop does not have a consistent supply of power, etc, hence the constant Machine Check Exceptions.[/quotemsg]

Thanks will have to return it. Starting uni without a laptop should be fun

 

[elneelo]

By "PSU" I am being general. Could be a faulty battery, etc. Could also be a faulty motherboard. My recommendation is still the same. The laptop does not have a consistent supply of power, etc, hence the constant Machine Check Exceptions.[/quotemsg]

Thanks will have to return it. Starting uni without a laptop should be fun[/quotemsg]

It isn't really 😉 I know from experience!