[SOLVED] " Make sure Personal is running on your PC, then try again" ?

Status
Not open for further replies.
Mar 12, 2023
8
0
10
I cant open some files,, keep getting this message: " Make sure Personal is running on your PC, then try again "
I cant find where personal is on my PC to turn it on.. please help. Windows 11 laptop.
 

Ralston18

Titan
Moderator
Update your post to include full system hardware specs and OS information.

This:

"I cant find where personal is on my PC to turn it on ".

I do not understand the intended meaning.

Are you being asked to provide some sort of password or PIN?

How are you accessing or otherwise trying to access those files? Some application?

What is the exact message being provided?

If possible, take a screen shot of the error message and post here via imgur (www.imgur.com).

More information needed.
 
Mar 12, 2023
8
0
10
Update your post to include full system hardware specs and OS information.

This:

"I cant find where personal is on my PC to turn it on ".

I do not understand the intended meaning.

Are you being asked to provide some sort of password or PIN?

How are you accessing or otherwise trying to access those files? Some application?

What is the exact message being provided?

If possible, take a screen shot of the error message and post here via imgur (www.imgur.com).

More information needed.
The headline on the message is (Can,t open this file); and then it says;( Make sure andrew-Personal is running on your PC, then try again.)
 
Mar 12, 2023
8
0
10
Update your post to include full system hardware specs and OS information.

This:

"I cant find where personal is on my PC to turn it on ".

I do not understand the intended meaning.

Are you being asked to provide some sort of password or PIN?

How are you accessing or otherwise trying to access those files? Some application?

What is the exact message being provided?

If possible, take a screen shot of the error message and post here via imgur (www.imgur.com).

More information needed.
I have pictures that i saved, but cannot open, i keep getting that same message no matter what app i try.
 
Mar 12, 2023
8
0
10
Update your post to include full system hardware specs and OS information.

This:

"I cant find where personal is on my PC to turn it on ".

I do not understand the intended meaning.

Are you being asked to provide some sort of password or PIN?

How are you accessing or otherwise trying to access those files? Some application?

What is the exact message being provided?

If possible, take a screen shot of the error message and post here via imgur (www.imgur.com).

More information needed.
It only tells me to make sure personal is running on PC,,?? and i have no idea where to find personal on my PC ?
 
Status
Not open for further replies.