Question Malfunction to surround system!!

Feb 28, 2020
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Hello guys, i need to now from your oppinions either if it's a speaker malfunction or a sound card malfunction.

Those are my speakers: https://www.logitech.com/en-us/product/speaker-system-z906?crid=1588 and this is my sound card: https://support.creative.com/Products/ProductDetails.aspx?prodID=20055&prodName=Sound+Blaster+X-Fi+Surround+5.1+Pro ,yes, that sound blaster everyone had problems with.

So, for about a year ,i've had no problems with those 2 , even swithced from a computer to a new one, everything fine. From a month ago ,i'm not sure if it was from a windows 10 update, but my front right speaker started to sound very weak than the others speakers; so i took a channel test using SOUND BLASTER ENTERTAIMNENT CONSOLE- View: https://imgur.com/0hNJLEV
- for every speaker to tell it's place (many of you know what this means) anyway, front left worked , center worked, front right worked (this was actually the one that sounded weaker,but it looks like it's working , so it's a software problem there) and then... the rear right doens't say anything , but however ,the rear left says both "rear-right" and "rear left" wich it's strange. I checked the wires maybe 10 times , it's not the first time i setted up this system , so it's not them. Then i did a test from the speaker console , if you can see on their site i have a black cconsole for the speakers from wich i can take the exact same channel test , using the remote, here , all of them worked correctly, so i'm assuming it's a software problem then? What do you think? (sorry it's lot to read, but this is my problem , i can't imagine what's causing it)
 

boju

Champion
Ambassador
Uninstall Creative sound drivers and power down. Replug every jack to the sound card. Power up and reinstall sound drivers from Creative. Check if there's an updated sound driver from them and install that.
 
Feb 28, 2020
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Uninstall Creative sound drivers and power down. Replug every jack to the sound card. Power up and reinstall sound drivers from Creative. Check if there's an updated sound driver from them and install that.
Ok,i'll try that for now if i can, last time i tried to uninstall them , to fix the same problem, in a few seconds they keep reappearing in device manager
 
Feb 28, 2020
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Windows installing generic drivers for devices it detects through the PCIe/USB chipsets shouldn't be an issue, so seeing it in device manager is normal.
Damn bro, it worked, not from first time i downloaded the driver , but after he made me install another "critical" driver then restart, and now it's working. Thank you very much, i hope this will be my final malfunction. All the best to you :)
 

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