- Oct 5, 2017
- 33
- 1
- 10,545
I have been getting many bsod crashes throughout this year, 11 in total which may have been all I’ve had on this computer since it was built in April 2018. Recent ones have been caused by ntoskrnl.exe with the latest 3 crashes “caused by address” of ntoskrnl.exe+3f6c20, ntoskrnl.exe+3f5e40 2 times in April, and ntoskrnl.exe+3f5c50 in March. Crashes before March had a crash address of ntoskrnl.exe+3f5a80 with different driver names and ntoskrnl.exe+3f5780 in Jan.
Originally I had an AMD Radeon HD 6870 and Kingston Hyperx DDR4-2666 2x4GB and then later added 2 more same sticks to make 4x4GB. I put in my brother’s EVGA GTX 1050ti superclocked as an upgrade, installing geforce experience on Sept.18, 2020. I swapped the ram with my brother’s Gskill DDR4-3200 2x8GB because he upgraded his motherboard and CPU around Jan. 3, 2021 (from my userbenchmark date). For drives, I added a Silicon Power m.2 nvme in Jan. 16, 2020 as an upgrade and mirrored my Kingston a400 ssd. I added a Seagate drive in Aug. or Sept. 2020 which came from a desktop that we didn’t use anymore and recycled.
Crashes have happened while I was running Roblox (always when I play “Ultimate Driving” but I don’t think a specific Roblox game has to do with crashing), on idle, looking at a webpage, running an android emulator, and maybe more. I noticed a pattern with the crashes happening in the middle of to later in the month, some happening days apart. No problems happened in May as you can see from my dump file dates.
Here's what I remember from when the crash happened.
Jan. 17, win32kfull.sys+155f86 - Might have been running Nox android emulator on Instagram maybe with browser open on webpages, felt like computer was under some load?
Feb. 21, tcpip.sys+75dcc - I can’t really remember this one but I might have been playing Roblox or browsing?
Feb. 22, dxgmms2.sys+b843 - I was playing Roblox at the time as I remember having what seems to be directx crashes and it was dark early morning which was pretty scary.
Feb. 26, dxgmms2.sys+db4e - Similar to Feb. 22 pretty much, but I think I had lights on so it maybe wasn’t as freaky. Looked around online for discussions, found that it might be a graphics driver issue. Clean install Nvidia game ready drivers, no directx crashes since.
Mar. 31, ntoskrnl.exe+3f5c50 - Probably playing Roblox, middle of night. Tried to look around online for discussion, heard about memtest, so I downloaded it and ran it in 2 copies 3gb sizes during the day while I was away with no problems, ran memtest built into windows and had no problems after checking event log.
Apr. 18, ntoskrnl.exe+3f5e40 - Playing roblox again I believe and crashed in middle of the game.
Apr. 23, ntoskrnl.exe+3f5e40 - left computer on idle around dinner time, came back to computer on lockscreen from being rebooted, check bluescreenview and found a crash.
Apr. 25, FLTMGR.SYS+57d8 - Playing GTA 5, tabbing in and out of the game and web browser, at some point at the beach near the pier there was audio corruption-like screeching and loud static which I recorded, weird and scary, tried to see if audio was working on other programs, played video on browser which I could hear quietly so that means audio was happening only in GTA 5 application. Closed the game by force exit, start game again from steam, computer crashed while loading.
Jun 16, ntoskrnl.exe+3f6c20 - After having no problems for over a month and a half, computer crashed while Roblox was running. Since the crash happened at around 6, I was using my computer at 5 to maybe around 5:50 which was when I left the game and computer idle until I come back at around maybe 6:15 to see my computer at lockscreen/had rebooted. Check bluescreenview and see a crash
Jun. 17, ntoskrnl.exe+3f6c20 - Web browsing on wikipedia and computer crashes suddenly. Clean install game ready driver after this crash and checked for windows updates which was up to date.
Jun. 19, ntoskrnl.exe+3f6c20 - Playing Roblox as usual, hear my audio freeze like any other time my computer crashes while in game, freak out a bit and get chills. I guess this means my graphics driver update didn’t fix the issue.
I’m not sure if KMSpico has anything to do with this but I have used it since Feb. 2019. I don’t even know if the problem’s related to my graphics drivers or the card itself. I have a feeling my problems are from my RAM since it is the latest hardware change that all the crashing came after but with the memtest showing nothing, i dont even know anymore. The graphics card was used in my brother’s computer since it was built in Jan. 2018 until he upgraded to a 1070 and RAM was bought on Aug. 25, 2020 and installed around that time. If I remember correctly he had black screening happen to him while the card was being used (if its related?) but has never happened to me. But otherwise he had no crashes when these were in his computer when I asked him (and i dont think he has had any at this point either!)
Very frustrating to have crashing seemingly at random, mostly while gaming, while I don’t recall having any crashes happening before this year. I had planned to write about this problem back in April but never got around to doing it until similar problems happened AGAIN this month and it's taking me about 2 hours to write this which is crazy. After having no issues in May, I thought the computer was alright but it seems like nope! Thanks for reading all of this, would appreciate the help with this problem.
link to minidump files and gta5 audio corruption mp3:
https://drive.google.com/drive/folders/17iM9bRKJkQoVHt1uOcNx48Xmmqy6SVqN?usp=sharing
The specs from sisoft sandra:
Computer
Model : GigaByte AB350M-Gaming 3 Default string
Serial Number : Default***
Chassis : Default string Desktop
Mainboard : GigaByte AB350M-Gaming 3-CF
Serial Number : Default***
BIOS : AMI (OEM) F22 03/15/2018
Total Memory : 16GB DDR4
Processors
Processor : AMD Ryzen 3 2200G with Radeon Vega Graphics (4C 3.57GHz, 1.6GHz IMC, 4x 512kB L2, 4MB L3)
Socket/Slot : AM4 (PGA1331)
Chipset
Memory Controller : AMD F17v1 (Ryzen-M PinnacleRidge) Host Bridge 16x 100MHz (1.6GHz), 2x 16GB DDR4 3.2GHz 128-bit
Memory Module(s)
Memory Module : G.Skill/Samsung F4-3200C16-8GVKB 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-8GVKB 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Video System
Monitor/Panel : BNQ BenQ GW2270
(1920x1080, 21.7")
Video Adapter : NVIDIA GeForce GTX 1050 Ti (768S 6C SM6.5 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit, PCIe 3.0 x16)
Graphics Processor
CUDA : nVidia NVIDIA GeForce GTX 1050 Ti (768S 6C SM6.1 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
OpenCL : nVidia NVIDIA GeForce GTX 1050 Ti (768S 6C SM3.0 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
D3D 11 : NVIDIA GeForce GTX 1050 Ti (768S 6C SM12.1 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
OpenGL : NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 (768S 6C SM4.60 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
Storage Devices
Disk : KINGSTON SA400S37120G (120GB, SATA600, SSD)
Disk : Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Disk : WDC WD10EZEX-22MFCA0 (1TB, SATA600, 3.5", 7200rpm)
Disk : SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Logical Storage Devices
Kingston A400 (E
: 112GB (NTFS, 4kB) @ KINGSTON SA400S37120G (120GB, SATA600, SSD)
System Reserved (F : 100MB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
WD Blue (D : 931GB (NTFS, 4kB) @ WDC WD10EZEX-22MFCA0 (1TB, SATA600, 3.5", 7200rpm)
Recovery : 499MB (NTFS, 4kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Hard Disk (C : 476GB (NTFS, 4kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Seagate (G : 586GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (H : 345GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 450MB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 95MB (FAT32, 1kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Peripherals
LPC Hub Controller #1 : Gigabyte FCH LPC Bridge
LPC Legacy Controller #1 : T2 86-86
Audio Device : EVGA GP107GL High Definition Audio Controller
Audio Codec : nVidia nForce MCP2S PCI to ISA Bridge
Audio Device : Gigabyte F17v1 (Ryzen-M) Misc Control
Audio Codec : Realtek Semi High Definition Audio
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : ASMedia 300 Series Chipset SATA Controller
Disk Controller : Phison Electronics Corporation E12 NVMe Controller
Disk Controller : Gigabyte FCH SATA Controller [AHCI mode]
USB Controller #1 : ASMedia USB 3.1 XHCI Controller
USB Controller #2 : Gigabyte F17v1 (Ryzen-M) Host Bridge
USB Controller #3 : Gigabyte F17v1 (Ryzen-M) Address Map
SMBus/i2c Controller #1 : ATI SB900 SMBus
Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MF230 Series UFRII LT (1200x1200)
Scanners & Cameras
Scanner : Canon MF230 ser_84BA3B95DACF (Scanner, 600x600, USB)
Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)
Network Services
Network Adapter : TAP-Windows Adapter V9 (Ethernet)
Network Adapter : Realtek PCIe GbE Family Controller (Ethernet, 1Gbps)
Network Adapter : VirtualBox Host-Only Ethernet Adapter (Ethernet, 1Gbps)
Network Adapter : Windscribe VPN (Ethernet)
Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19041
Platform Compliance : x64
Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
Originally I had an AMD Radeon HD 6870 and Kingston Hyperx DDR4-2666 2x4GB and then later added 2 more same sticks to make 4x4GB. I put in my brother’s EVGA GTX 1050ti superclocked as an upgrade, installing geforce experience on Sept.18, 2020. I swapped the ram with my brother’s Gskill DDR4-3200 2x8GB because he upgraded his motherboard and CPU around Jan. 3, 2021 (from my userbenchmark date). For drives, I added a Silicon Power m.2 nvme in Jan. 16, 2020 as an upgrade and mirrored my Kingston a400 ssd. I added a Seagate drive in Aug. or Sept. 2020 which came from a desktop that we didn’t use anymore and recycled.
Crashes have happened while I was running Roblox (always when I play “Ultimate Driving” but I don’t think a specific Roblox game has to do with crashing), on idle, looking at a webpage, running an android emulator, and maybe more. I noticed a pattern with the crashes happening in the middle of to later in the month, some happening days apart. No problems happened in May as you can see from my dump file dates.
Here's what I remember from when the crash happened.
Jan. 17, win32kfull.sys+155f86 - Might have been running Nox android emulator on Instagram maybe with browser open on webpages, felt like computer was under some load?
Feb. 21, tcpip.sys+75dcc - I can’t really remember this one but I might have been playing Roblox or browsing?
Feb. 22, dxgmms2.sys+b843 - I was playing Roblox at the time as I remember having what seems to be directx crashes and it was dark early morning which was pretty scary.
Feb. 26, dxgmms2.sys+db4e - Similar to Feb. 22 pretty much, but I think I had lights on so it maybe wasn’t as freaky. Looked around online for discussions, found that it might be a graphics driver issue. Clean install Nvidia game ready drivers, no directx crashes since.
Mar. 31, ntoskrnl.exe+3f5c50 - Probably playing Roblox, middle of night. Tried to look around online for discussion, heard about memtest, so I downloaded it and ran it in 2 copies 3gb sizes during the day while I was away with no problems, ran memtest built into windows and had no problems after checking event log.
Apr. 18, ntoskrnl.exe+3f5e40 - Playing roblox again I believe and crashed in middle of the game.
Apr. 23, ntoskrnl.exe+3f5e40 - left computer on idle around dinner time, came back to computer on lockscreen from being rebooted, check bluescreenview and found a crash.
Apr. 25, FLTMGR.SYS+57d8 - Playing GTA 5, tabbing in and out of the game and web browser, at some point at the beach near the pier there was audio corruption-like screeching and loud static which I recorded, weird and scary, tried to see if audio was working on other programs, played video on browser which I could hear quietly so that means audio was happening only in GTA 5 application. Closed the game by force exit, start game again from steam, computer crashed while loading.
Jun 16, ntoskrnl.exe+3f6c20 - After having no problems for over a month and a half, computer crashed while Roblox was running. Since the crash happened at around 6, I was using my computer at 5 to maybe around 5:50 which was when I left the game and computer idle until I come back at around maybe 6:15 to see my computer at lockscreen/had rebooted. Check bluescreenview and see a crash
Jun. 17, ntoskrnl.exe+3f6c20 - Web browsing on wikipedia and computer crashes suddenly. Clean install game ready driver after this crash and checked for windows updates which was up to date.
Jun. 19, ntoskrnl.exe+3f6c20 - Playing Roblox as usual, hear my audio freeze like any other time my computer crashes while in game, freak out a bit and get chills. I guess this means my graphics driver update didn’t fix the issue.
I’m not sure if KMSpico has anything to do with this but I have used it since Feb. 2019. I don’t even know if the problem’s related to my graphics drivers or the card itself. I have a feeling my problems are from my RAM since it is the latest hardware change that all the crashing came after but with the memtest showing nothing, i dont even know anymore. The graphics card was used in my brother’s computer since it was built in Jan. 2018 until he upgraded to a 1070 and RAM was bought on Aug. 25, 2020 and installed around that time. If I remember correctly he had black screening happen to him while the card was being used (if its related?) but has never happened to me. But otherwise he had no crashes when these were in his computer when I asked him (and i dont think he has had any at this point either!)
Very frustrating to have crashing seemingly at random, mostly while gaming, while I don’t recall having any crashes happening before this year. I had planned to write about this problem back in April but never got around to doing it until similar problems happened AGAIN this month and it's taking me about 2 hours to write this which is crazy. After having no issues in May, I thought the computer was alright but it seems like nope! Thanks for reading all of this, would appreciate the help with this problem.
link to minidump files and gta5 audio corruption mp3:
https://drive.google.com/drive/folders/17iM9bRKJkQoVHt1uOcNx48Xmmqy6SVqN?usp=sharing
The specs from sisoft sandra:
Computer
Model : GigaByte AB350M-Gaming 3 Default string
Serial Number : Default***
Chassis : Default string Desktop
Mainboard : GigaByte AB350M-Gaming 3-CF
Serial Number : Default***
BIOS : AMI (OEM) F22 03/15/2018
Total Memory : 16GB DDR4
Processors
Processor : AMD Ryzen 3 2200G with Radeon Vega Graphics (4C 3.57GHz, 1.6GHz IMC, 4x 512kB L2, 4MB L3)
Socket/Slot : AM4 (PGA1331)
Chipset
Memory Controller : AMD F17v1 (Ryzen-M PinnacleRidge) Host Bridge 16x 100MHz (1.6GHz), 2x 16GB DDR4 3.2GHz 128-bit
Memory Module(s)
Memory Module : G.Skill/Samsung F4-3200C16-8GVKB 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-8GVKB 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Video System
Monitor/Panel : BNQ BenQ GW2270
(1920x1080, 21.7")
Video Adapter : NVIDIA GeForce GTX 1050 Ti (768S 6C SM6.5 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit, PCIe 3.0 x16)
Graphics Processor
CUDA : nVidia NVIDIA GeForce GTX 1050 Ti (768S 6C SM6.1 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
OpenCL : nVidia NVIDIA GeForce GTX 1050 Ti (768S 6C SM3.0 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
D3D 11 : NVIDIA GeForce GTX 1050 Ti (768S 6C SM12.1 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
OpenGL : NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 (768S 6C SM4.60 1.35GHz/1.47GHz, 1MB L2, 4GB 7.2GHz 128-bit)
Storage Devices
Disk : KINGSTON SA400S37120G (120GB, SATA600, SSD)
Disk : Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Disk : WDC WD10EZEX-22MFCA0 (1TB, SATA600, 3.5", 7200rpm)
Disk : SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Logical Storage Devices
Kingston A400 (E
: 112GB (NTFS, 4kB) @ KINGSTON SA400S37120G (120GB, SATA600, SSD)System Reserved (F
: 100MB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)WD Blue (D
: 931GB (NTFS, 4kB) @ WDC WD10EZEX-22MFCA0 (1TB, SATA600, 3.5", 7200rpm)Recovery : 499MB (NTFS, 4kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Hard Disk (C
: 476GB (NTFS, 4kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)Seagate (G
: 586GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)Hard Disk (H
: 345GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)Hard Disk : 450MB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 95MB (FAT32, 1kB) @ SPCC M.2 PCIe SSD (512.1GB, PCIe3x4/NVMe)
Peripherals
LPC Hub Controller #1 : Gigabyte FCH LPC Bridge
LPC Legacy Controller #1 : T2 86-86
Audio Device : EVGA GP107GL High Definition Audio Controller
Audio Codec : nVidia nForce MCP2S PCI to ISA Bridge
Audio Device : Gigabyte F17v1 (Ryzen-M) Misc Control
Audio Codec : Realtek Semi High Definition Audio
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : ASMedia 300 Series Chipset SATA Controller
Disk Controller : Phison Electronics Corporation E12 NVMe Controller
Disk Controller : Gigabyte FCH SATA Controller [AHCI mode]
USB Controller #1 : ASMedia USB 3.1 XHCI Controller
USB Controller #2 : Gigabyte F17v1 (Ryzen-M) Host Bridge
USB Controller #3 : Gigabyte F17v1 (Ryzen-M) Address Map
SMBus/i2c Controller #1 : ATI SB900 SMBus
Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MF230 Series UFRII LT (1200x1200)
Scanners & Cameras
Scanner : Canon MF230 ser_84BA3B95DACF (Scanner, 600x600, USB)
Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)
Network Services
Network Adapter : TAP-Windows Adapter V9 (Ethernet)
Network Adapter : Realtek PCIe GbE Family Controller (Ethernet, 1Gbps)
Network Adapter : VirtualBox Host-Only Ethernet Adapter (Ethernet, 1Gbps)
Network Adapter : Windscribe VPN (Ethernet)
Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19041
Platform Compliance : x64
Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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