Massive amounts of Problems

QQueue

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Jan 16, 2015
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Ok so I'm going to try to explain this as much as possible with the information I have, and if anyone can help me it would be appreciated.

If there's any information you need from me, explain the process you need for me to get you the information. I know people ask for minidumps (have no clue what those are) so if you explain how I can get anything to help you help me I'll do my best.


So when Microsoft was offering WIN10 upgrades for free, I decided on the last week they were offering it to upgrade, hoping they would have ironed out the issues. Unfortunately I was having issues upgrading.

1. One of my drivers wasn't supported, a Bluetooth dongle driver, not much of an issue I don't need it. So I tried finding the driver to get rid of it. Unfortunately I couldn't find it, so what I had to do was wipe my disk drives and bump myself to a clean install of WIN8.1. No problem since I backed up my personal files.

2. Upon upgrading to WIN10, at the very last moment of the installation, it would revert from WIN10 to WIN8.1 for no reason. No error popped up, it just wouldn't take. So I got a hold of a Microsoft rep, and had them remote access my PC to install WIN10, this time it took.

3. It's been like 4 or 5 months now having WIN10 and I'm getting CONSTANT BSOD. Anywhere from tcpip.sys to a crud load of kernel errors to even my nvidia drivers crashing.

4. I have RESET my PC about 5 times now, and the process is long and tedious and I cannot for the life of me figure out why after a clean install I'm still getting these errors.

Then it hit me. Is it possible that I got a corrupt download of WIN10? I was having issues before trying to download AND install WIN10, so did I get a broken download for my OS?

Before I upgraded I also installed another 16GB or RAM (which properly shows I have 32GB so I don't think I'm having a RAM hardware issue) and I also installed a new HDD and a new CPU cooler. All 3 are a-ok, I can read and write on my HDD but it's not the drive my OS is installed on, I have an SSD for that and the CPU cooler is doing its job since I'm watching my heat with Speccy and nothing seems to get too high.

So I'm asking the community; do I get a bootable media installation of WIN10 and reset my PC again in hopes that this will fix the apparent windows files that are crashing my PC or do I bring my PC into a repair shop, probably costing me upwards of $250.
 
Anywhere from tcpip.sys to a crud load of kernel errors to even my nvidia drivers crashing.

This is the part that is going to tell us the most.
But you also mention

or do I bring my PC into a repair shop, probably costing me upwards of $250.

Which tells me that you may not be very comfortable with working on PCs.

I'd like you to find out the complete specs of your PC, including your Power Supply.
The GPU driver failing is a clear indicator of a lacking PSU.

BSOD isn't usually associated with a bad PSU.. but if your CPU is struggling to get voltage it could in theory be possible.

Do you ever get graphical glitches? like the screen looks all messed up?
 
You were having issues before the Upgrade.
What were they?

You added RAM. Maybe reduce it down to minimal and see if theis still happens.

Lastly, a full wipe and reinstall might be in order.
Do on the SSD, with only the SSD connected.
Of course, this means drivers and all your applications will need to be reinstalled as well. So this is a last resort.
 


I built my own PC but when it comes to software its a bit different. I have an i7 4790k, 32gb dual channel ddr3 @ 801MHz (now just realising that for whatever reason its been throttled down from 1600), a GTX 980, and an HX850 PSU from Corsair.

So I don't think my PSU is the problem.
 


That RAM is NOT throttled down.
1600 DDR3 showing as 801 is exactly as it should be.
DDR = Double Data Rate.

And don't automatically discount the PSU. It could be anything at this point.
 


Do you think I should reseat all my connectors and see if that might be the problem? I've had this PC for a year, with zero overclocking. Its weird too, going through my BIOS with WIN10 any kind of smart tune up causes it to BSOD resulting in me having to revert my changes.
 


memtest for the RAM
Manufacturers test suite for the hard drive(s)
Check all the connectors

Also, with the RAM. You added 16GB. Is it exactly the same make/model as the original 16GB?
Even then...sometimes different RAM sticks do not play well together.
 


Same RAM, bought through newegg and went through my previous transactions and just grabbed what I got last time.
 


Testing RAM with MemTest by HCI, so far 3 errors, so I could have some bad RAM, but would that really effect my drivers? Like my tcpip.sys nvdlink.sys and so on with the errors I get. Wouldn't the programs I try to run just crash abruptly trying to access that memory instead?
 


RAM errors can manifest in all sorts of ways. Not necessarily a total system crash.
3 errors is too many. It needs to be 0.
 


So I ran MemTest 3 times, the first time with all channels populated. The 2nd with 1 set and the 3rd with another. Turns out one set of RAM I got, the new RAM i got back in June is the issue.

So I tried replicating the BSOD issue, mostly happening on fast paced games, turned on Insurgency and booted up OBS to stream and I've got zero issue right now, FINGERS CROSSED. If I can keep this stable for the next few hours I'll RMA with Crucial as they have a lifetime warranty for the RAM. None of it was overclocked since I couldn't OC them.