caphook

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Nov 13, 2011
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HP PAVILION DV6500 MASHITA DVD UJ-851S ATA DRIVR FAILED. THE DRIVE HAS POWER AND DRIVE LIGHTS AND SPINS, TRYS TO READ THE CD, BUT NO READ OUT AND DVD NOT RECOGNIZED BY VISTA.

TRIED TO UPDATE THE DRIVER BUT MESSAGE SAYS CODE 10 CANNOT DO IT.

TRIED TO DO A RECOVERY BUT IT SAYS IT CANNOT COMPLETE FOR SOME UNKNOWN REASON.

THANS FOR YOUR HELP. I CAN FIND NOTHING AT HP.

BTW THE SAME ISSUE HAPENED WHEN THE MACHINE WAS 1 DAY OLD AND HP HAD ME SEND IT BACK AND THEY SENT ME A NEW SYSTEM, THAT WAS ABOUT 21/2 YEARS AGO AND THE MACHINE HAS BEEN USED VERY LITTLE IN THAT TIME BUT IT IS OUT OF WARRANTY.

JOHN

HOOKJOH@GMAIL.COM
 

Replace the drive, with a different model or you will continue to have problems.
 

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