The laptop I just purchased, an Acer Aspire E3-573G, is behaving strangely. When I power it on, it repeatedly gets to the pre-boot screen (the Acer splash screen), then resets. It does this for a couple of minutes until it finally boots from the secondary drive I installed in the drive bay (which I installed with a spare ssd after it started complaining that it couldnt find a bootable device -- i.e., the bios doesnt detect the internal hdd). I suspect that maybe the hdd (the one the laptop ships with) is broken, but i'm concerned that If I open up the laptop to see, that there is some means by which newegg will be able to detect "tampering", and I'd like to rule out a broken hdd before I return the laptop.
Is it safe for me to open up the computer and remove the harddrive without compromising the return policy?
Is it safe for me to open up the computer and remove the harddrive without compromising the return policy?