Media files keep crashing even after clean install of windows 10

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Qb9

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Jul 30, 2015
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I was using Windows 8 since it's launch, upgraded to 8.1 and then to 10.

5 months or so ago when I was on 8.1, I started having this problem of video files played on any media player (tried MPC & VLC) would crash suddenly. I thought a clean install would fix it but didn't bother to do it at the time cause windows 10 was around the corner.

So Windows 10 came out yesterday and I upgraded to it then immediately clean installed it, and I was shocked when my Media Player Classic crashed today multiple times and I need your help to troubleshoot and resolve this problem. I'm just guessing now that it maybe a hardware problem, and I don't know which one...

My PC's specs are as follows:

ASUS RAMPAGE IV BLACK EDITION (0801)
Intel i7 4930K @4.4 GHz
4*8GB G-skill TRIDENX
2*GTX TITAN BLACK SLI
SAMSUNG SSD 840 PRO
WD HDD 2TB Green
WD HDD 6TB RED

the below link has the dxdiag and 2 consecutive error reports for the crash.

http://www.filedropper.com/dxdiagcrashreports

The crash itself happens in 2 different ways, sometimes the video would freeze while the sound still plays and when i exit full-screen mode it would crash and the little crash window comes up. and sometimes it would be playing just fine, but the moment i exit full-screen the video itself freezes while the sound still plays and I wouldn't be able to close the app normally and I have to end the process.

This is basically my problem, does any one has an idea of what's going on, or at least can help me troubleshoot for a solution....

P.S. I cannot seem to recreate the problem whenever I need, it just randomly occurs, and sometime will just keep happening to a point where I lose my cool....
 
Solution
Two possible solutions to check into:
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-7-windows-media-player-12-crashes/a1ec7674-9967-49d9-8890-acad3a695798
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/why-does-my-windows-7-crashfreeze-when-playing-any/3a7af28f-c590-44b2-9fbc-bb92eef1ca2a

Additionally, try updating/reinstalling your codecs. If one of those somehow got corrupted, the issue could be occurring every time you go to play something and triggering the crash.

Hope this helps!
-JP
Two possible solutions to check into:
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-7-windows-media-player-12-crashes/a1ec7674-9967-49d9-8890-acad3a695798
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/why-does-my-windows-7-crashfreeze-when-playing-any/3a7af28f-c590-44b2-9fbc-bb92eef1ca2a

Additionally, try updating/reinstalling your codecs. If one of those somehow got corrupted, the issue could be occurring every time you go to play something and triggering the crash.

Hope this helps!
-JP
 
Solution
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