Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi Doktrb,
I have replyed in your new post , please check it there. I also duplicate
my reply as below just for your convenience:
===========================================
Hi Doktrb:
Thanks for your reply!
It's very weird that you cannot take a snap shot of the split screen.
However, I have checked the result of GSpot, and it seems to be MPEG-1
(i.e. VCD format). These MPEG-1 video should be played normally even
though without third-party codec. Therefore, let's uninstall and then
reinstall the Windows Media Player 10 as below:
1. Uninstall Windows Media Player 10 from the Add or Remove Programs in
Control Panel and then reboot the system.
Note: If you are unable to find the Windows Media Player 10 in the Add or
Remove Programs list, check mark the 'Show updates' on the top right hand
corner of the Add or Remove Programs window.
Note: After uninstall the WMP 10, your system will roll back to WMP 9 or
WMP 8, you can test this issue on the old version.
2. Download WMP 10 from the following Microsoft Web site:
http://download.microsoft.com/download/1/2/a/12a31f29-2fa9-4f50-b95d-e45ef70
13f87/MP10Setup.exe
And then double-click the setup file to install it. Test the issue again.
Have a nice day!
============================================
Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Newsgroups: microsoft.public.windowsxp.help_and_support
>Subject: Re: media player10 split screen
>From: doktrb <nospam@nospam.com>
>References: <Xns9637BCFF1964Adoktrb.nospam.com@199.45.49.11>
<u0yvyiJQFHA.1236@TK2MSFTNGP14.phx.gbl>
<Xns9637D0EDD2320doktrb.nospam.com@199.45.49.11>
<RDWPhYPQFHA.15964@TK2MSFTNGXA01.phx.gbl>
<Xns9638D4C03F0D7doktrb.nospam.com@199.45.49.11>
<evs2#faQFHA.3704@TK2MSFTNGXA02.phx.gbl>
<Xns9639DFB1623BBdoktrb.nospam.com@199.45.49.11>
<NotgTrERFHA.2480@TK2MSFTNGXA02.phx.gbl>
>Message-ID: <Xns963DCE9D42C3Bdoktrb.nospam.com@199.45.49.11>
>User-Agent: Xnews/5.04.25
>Lines: 405
>Date: Wed, 20 Apr 2005 03:18:41 GMT
>NNTP-Posting-Host: 4.31.79.171
>X-Complaints-To: abuse@verizon.net
>X-Trace: trnddc04 1113967121 4.31.79.171 (Tue, 19 Apr 2005 23:18:41 EDT)
>NNTP-Posting-Date: Tue, 19 Apr 2005 23:18:41 EDT
>Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fa
stwebnet.it!tiscali!newsfeed1.ip.tiscali.net!news.glorb.com!border1.nntp.dca
..giganews.com!nntp.giganews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!
gnilink.net!trnddc04.POSTED!1c892bc5!not-for-mail
>Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windowsxp.help_and_support:540579
>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>
>v-tomche@online.microsoft.com (Tom Che [MSFT]) wrote in
>news:NotgTrERFHA.2480@TK2MSFTNGXA02.phx.gbl:
>
>> Hi Doktrb,
>>
>> Thanks for your reply again!
>>
>> I'm sorry but I cannot see anything from your .rtf file. From your
>> GSpot result, there seems to be something wrong with the video
>file.
>> Please do more test as below:
>>
>> To take a screen shot and send it to me again:
>> ---------------------
>> 1. Press the Print Screen key (it usually near Scroll Lock key)
>once
>> when the Error Screen (Split Screen) appears, and you can pause the
>> video before taking screen shot.
>>
>> 2. Click Start, go to Run, enter MSPAINT in the open dialog box,
>and
>> then Click OK.
>>
>> 3. Use Ctrl + V to paste the screenshot to the canvas.
>>
>> 4. From the File menu, go to Save and save it as a JPG file.
>>
>> 5. Send the JPG file to me as an attachment.
>> My mailbox: v-tomche@microsoft.com
>>
>> Do more test with error video files with GSpot
>> ----------------------
>> 1. Load a file with this issue into GSpot.
>>
>> 2. Press "1" button below MS A/V, and then wait for a moment.
>>
>> 3. Press "2" button below "1", and then the video should be played.
>>
>> 4. Watch the video and look for any split.
>>
>> 5. If you cannot find error, do the test with another error video
>> file.
>>
>> 6. Record GSpot information, including Video Codec, Name and
>Status,
>> test result at the bottom window etc.
>>
>> 7. Make another screen shot of the GSpot window with error video
>file
>> and send it to me.
>>
>> Thank you and I look forward to hearing from you soon.
>>
>> Have a nice week!
>>
>> -------------------------------------------------------
>> Please note that the newsgroups are staffed weekdays by Microsoft
>> Support professionals to answer your non-urgent, break/fix systems
>and
>> applications questions. Our goal is to provide 24 hour response to
>all
>> questions.
>>
>> If this response time does not meet your needs, please contact
>> Customer Service and Support (CSS) for more immediate assistance.
>For
>> more information on available CSS services, please click here:
>> http://support.microsoft.com/default.aspx?scid=fh;EN-
>US;OfferProPhone#f
>> aq607 .
>>
>> If you are outside the United States, please visit our
>International
>> Support page:
>http://support.microsoft.com/common/international.aspx
>> -------------------------------------------------------
>>
>> Sincerely,
>> Tom Che
>>
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your
>newsreader
>> so that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> --------------------
>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>Subject: Re: media player10 split screen
>>>From: doktrb <nospam@nospam.com>
>>>References: <Xns9637BCFF1964Adoktrb.nospam.com@199.45.49.11>
>> <u0yvyiJQFHA.1236@TK2MSFTNGP14.phx.gbl>
>> <Xns9637D0EDD2320doktrb.nospam.com@199.45.49.11>
>> <RDWPhYPQFHA.15964@TK2MSFTNGXA01.phx.gbl>
>> <Xns9638D4C03F0D7doktrb.nospam.com@199.45.49.11>
>> <evs2#faQFHA.3704@TK2MSFTNGXA02.phx.gbl>
>>>Message-ID: <Xns9639DFB1623BBdoktrb.nospam.com@199.45.49.11>
>>>User-Agent: Xnews/5.04.25
>>>Lines: 258
>>>Date: Sat, 16 Apr 2005 04:59:17 GMT
>>>NNTP-Posting-Host: 4.31.79.171
>>>X-Complaints-To: abuse@verizon.net
>>>X-Trace: trnddc03 1113627557 4.31.79.171 (Sat, 16 Apr 2005 00:59:17
>>>EDT) NNTP-Posting-Date: Sat, 16 Apr 2005 00:59:17 EDT
>>>Path:
>> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!
>newsfe
>> ed00.
>> sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!
>border1.nntp.
>> dca.g
>> iganews.com!nntp.giganews.com!cyclone1.gnilink.net!
>spamkiller.gnilink.n
>> et!gn ilink.net!trnddc03.POSTED!1c892bc5!not-for-mail
>>>Xref: TK2MSFTNGXA02.phx.gbl
>> microsoft.public.windowsxp.help_and_support:539557
>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>
>>>v-tomche@online.microsoft.com (Tom Che [MSFT]) wrote in
>>>news:evs2#faQFHA.3704@TK2MSFTNGXA02.phx.gbl:
>>>
>>>> Hi Doktrb,
>>>>
>>>> Thanks for your reply!
>>>>
>>>> I'm waiting for your test result with GSpot, and it maybe helps
>if
>>>you
>>>> can send me a screen shot of the split movie screen:
>>>>
>>>> To take a screen shot:
>>>> ---------------------
>>>> 1. Press the Pr Scrn key once on the keyboard when the error
>>>message
>>>> appears.
>>>> 2. Click Start, go to Run, enter MSPAINT in the open dialog box,
>>>and
>>>> then Click OK.
>>>> 3. Use Ctrl + V to paste the screenshot to the canvas.
>>>> 4. From the File menu, go to Save and save it as a JPG file.
>>>> 5. Send the JPG file to me as an attachment.
>>>> My mailbox: v-tomche@microsoft.com
>>>>
>>>> Have a nice weekend!
>>>>
>>>> Sincerely,
>>>>
>>>> Tom Che
>>>>
>>>> Microsoft Online Partner Support
>>>> Get Secure! - www.microsoft.com/security
>>>> =====================================================
>>>> When responding to posts, please "Reply to Group" via your
>>>newsreader
>>>> so that others may learn and benefit from your issue.
>>>> =====================================================
>>>> This posting is provided "AS IS" with no warranties, and confers
>no
>>>> rights.
>>>>
>>>>
>>>> --------------------
>>>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>>>Subject: Re: media player10 split screen
>>>>>From: doktrb <nospam@nospam.com>
>>>>>References: <Xns9637BCFF1964Adoktrb.nospam.com@199.45.49.11>
>>>> <u0yvyiJQFHA.1236@TK2MSFTNGP14.phx.gbl>
>>>> <Xns9637D0EDD2320doktrb.nospam.com@199.45.49.11>
>>>> <RDWPhYPQFHA.15964@TK2MSFTNGXA01.phx.gbl>
>>>>>Message-ID: <Xns9638D4C03F0D7doktrb.nospam.com@199.45.49.11>
>>>>>User-Agent: Xnews/5.04.25
>>>>>Lines: 138
>>>>>Date: Fri, 15 Apr 2005 03:54:53 GMT
>>>>>NNTP-Posting-Host: 4.31.79.171
>>>>>X-Complaints-To: abuse@verizon.net
>>>>>X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005
>23:54:53
>>>>>EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
>>>>>Path:
>>>> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!
>>>newsfe
>>>> ed00.
>>>> sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!
>>>nntp.giganews
>>>> .com!
>>>> cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!
>>>trnddc07.POSTED
>>>> !1c89 2bc5!not-for-mail
>>>>>Xref: TK2MSFTNGXA02.phx.gbl
>>>> microsoft.public.windowsxp.help_and_support:539199
>>>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>>>
>>>>>v-tomche@online.microsoft.com (Tom Che [MSFT]) wrote in
>>>>>news:RDWPhYPQFHA.15964@TK2MSFTNGXA01.phx.gbl:
>>>>>
>>>>>> Hi Doktrb,
>>>>>>
>>>>>> Thank you for posting here.
>>>>>>
>>>>>> From your post, my understanding of this issue is: When you
>play
>>>>>> certain mpeg movies with Windows Media Player 10, a small
>section
>>>>>> which should be on the left is split to the right side of the
>>>>>screen.
>>>>>> If I have misunderstood, please feel free to let me know.
>>>>>>
>>>>>> Based on my lots of research in our internal knowledge bases
>and
>>>>>> internet, I can not find any similar issue. However, according
>>>to
>>>>>my
>>>>>> experience, you can try the following steps to narrow down the
>>>root
>>>>>> cause of the issue:
>>>>>>
>>>>>> 1. Use some third-part tools such as GSpot, to analyze the
>movie
>>>>>files
>>>>>> which have the issue, and check which type of codec they use.
>>>For
>>>>>> more information about GSpot and codec, please visit the
>>>following
>>>>>Web
>>>>>> site:
>>>>>>
>>>>>>
http://www.weethet.nl/english/video_which_codecs_gspot.php
>>>>>>
>>>>>> 2. Uninstall and re-install these codec which are used to the
>bad
>>>>>> movie files.
>>>>>>
>>>>>> 3. If the issue still exists, please try some all-in-one codec
>>>>>pack,
>>>>>> such as K-Lite Codec Pack:
>>>>>>
>>>>>> http://www.k-litecodecpack.com/
>>>>>>
>>>>>> NOTE: This response contains a reference to a third party World
>>>>>Wide
>>>>>> Web site. Microsoft is providing this information as a
>>>convenience
>>>>>to
>>>>>> you. Microsoft does not control these sites and has not tested
>>>any
>>>>>> software or information found on these sites; therefore,
>>>Microsoft
>>>>>> cannot make any representations regarding the quality, safety,
>or
>>>>>> suitability of any software or information found there. There
>>>are
>>>>>> inherent dangers in the use of any software found on the
>>>Internet,
>>>>>and
>>>>>> Microsoft cautions you to make sure that you completely
>>>understand
>>>>>the
>>>>>> risk before retrieving any software from the Internet.
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Have a nice day!
>>>>>>
>>>>>> Kind regards,
>>>>>> Tom Che
>>>>>>
>>>>>> Microsoft Online Partner Support
>>>>>> Get Secure! - www.microsoft.com/security
>>>>>> =====================================================
>>>>>> When responding to posts, please "Reply to Group" via your
>>>>>newsreader
>>>>>> so that others may learn and benefit from your issue.
>>>>>> =====================================================
>>>>>> This posting is provided "AS IS" with no warranties, and
>confers
>>>no
>>>>>> rights.
>>>>>>
>>>>>> --------------------
>>>>>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>>>>>Subject: Re: media player10 split screen
>>>>>>>From: doktrb <nospam@nospam.com>
>>>>>>>References: <Xns9637BCFF1964Adoktrb.nospam.com@199.45.49.11>
>>>>>> <u0yvyiJQFHA.1236@TK2MSFTNGP14.phx.gbl>
>>>>>>>Message-ID: <Xns9637D0EDD2320doktrb.nospam.com@199.45.49.11>
>>>>>>>User-Agent: Xnews/5.04.25
>>>>>>>Lines: 31
>>>>>>>Date: Thu, 14 Apr 2005 03:32:15 GMT
>>>>>>>NNTP-Posting-Host: 4.31.79.171
>>>>>>>X-Complaints-To: abuse@verizon.net
>>>>>>>X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005
>>>23:32:15
>>>>>>>EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
>>>>>>>Path:
>>>>>> TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-
>>>>>online.de!t
>>>>>> -onli
>>>>>> ne.de!border2.nntp.dca.giganews.com!
>>>border1.nntp.dca.giganews.com!
>>>>>nntp.
>>>>>> gigan
>>>>>> ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!
>gnilink.net!
>>>>>trnddc0
>>>>>> 6.POS TED!1c892bc5!not-for-mail
>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl
>>>>>> microsoft.public.windowsxp.help_and_support:136531
>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>>>>>
>>>>>>>"Lorraine W" <ltw@?_telus.net> wrote in
>>>>>>>news:u0yvyiJQFHA.1236@TK2MSFTNGP14.phx.gbl:
>>>>>>>
>>>>>>>> You might stand a better chance of getting an answer if you
>>>post
>>>>>>>this
>>>>>>>> in the "microsoft.public.windowsmedia.player" newsgroup.
>>>>>>>>
>>>>>>>> "doktrb" <nospam@nospam.com> wrote in message
>>>>>>>> news:Xns9637BCFF1964Adoktrb.nospam.com@199.45.49.11...
>>>>>>>>|i seem to remember having the same problem with media player
>9
>>>>>once
>>>>>>>> but
>>>>>>>>| i cant figure it out,when i play certain mpeg movies a small
>>>>>>>section
>>>>>>>> on
>>>>>>>>| the right of the screen is split and it seems that small
>slice
>>>>>>>> should be
>>>>>>>>| on the left,i can get it to stop doing this by going to
>>>options>
>>>>>>>>| performance>advanced>video rendering...if i uncheck use
>>>overlays
>>>>>>>it
>>>>>>>>| cures it but picture quality drops ALOT,if i check high
>>>quality
>>>>>>>mode
>>>>>>>>| instead it fixes it but wont let me fullscreen the
>clip...any
>>>>>help
>>>>>>>> will
>>>>>>>>| be much appreciated......ps..file plays fine in divx player
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>i tried but verizon doesnt seem to carry that group and i cant
>>>post
>>>>>>>thru
>>>>>>>my other NG account,any further advice would be
>helpfull....thnx
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>i have tried 3 different codec packs to no avail,i know there was
>>>an
>>>>>issue like this with wmp9 i remember having this before but dont
>>>>>recall
>>>>>the fix,i havent tried gspot yet,maybe i will do that next,thanks
>>>for
>>>>>your interest in helping
>>>>>
>>>>
>>>>
>>>
>>>Hello Tom,
>>>
>>> Look for my email with the attatched screen shot,first
>off
>>> there was never an error or messege of any sort,also when
>i
>>> captured the screen and save it in paint the picture in
>wmp
>>> dissapeared so it didnt show you the problem,but after
>some
>>> playing around i discovered i could save the pic as is in
>>> wordpad as rich text doc,im not sure what this gspot info
>>> means but maybe you can help it said--
>>>
>>>Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
>>>Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
>>>("Ligos
>>>MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
>>>common
>>>media type between these pins
>>>
>>>i got this from the test th av test said it was renderable and it
>>>played
>>>normally in gspot,so the prob has to be something in WMP10?
>>>
>>>thanks again,its beer thirty
>>> Doktrb
>>>
>>>
>>>
>>
>>
>
>check back in 2 days please and i should have time to do these things
>thanks again for the help
>
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