Hi I recently bought a second hand laptop just before Christmas and had 4 memory management blue screen crashes a couple of days after setting up. Lenovo update says no updates needed (including BIOS) and Microsoft says same. I reset the pagefile, removed some programs, and all OK for 5 days, now another.
Windows memory diagnostic and sfc/scannow gives no errors. Help would be very much appreciated! I'm a techie but not much experience with this issue.
Dumps refer to MemCompression process. Here's the latest dump:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\010520-11250-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff801
Debug session time: Sun Jan 5 12:10:23.744 2020 (UTC + 0:00)
System Uptime: 1 days 2:11:06.507
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.................................................
For analysis of this file, run !analyze -v
2: kd> !analyze -v
***
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 000000000000003f, An inpage operation failed with a CRC error. Parameter 2 contains
the pagefile offset. Parameter 3 contains the page CRC value.
Parameter 4 contains the expected CRC value.
Arg2: 000000000012e0be
Arg3: 000000009a790663
Arg4: 000000004cb0ba0c
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 20HMS1GW00
SYSTEM_SKU: LENOVO_MT_20HM_BU_Think_FM_ThinkPad X270
SYSTEM_VERSION: ThinkPad X270
BIOS_VENDOR: LENOVO
BIOS_VERSION: R0IET59W (1.37 )
BIOS_DATE: 09/26/2019
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: 20HMS1GW00
BASEBOARD_VERSION: SDK0J40697 WIN
DUMP_TYPE: 2
BUGCHECK_P1: 3f
BUGCHECK_P2: 12e0be
BUGCHECK_P3: 9a790663
BUGCHECK_P4: 4cb0ba0c
ADDITIONAL_DEBUG_TEXT: Memory Manager detected corruption of a pagefile page while performing an in-page operation.
The data read from storage does not match the original data written.
This indicates the data was corrupted by the storage stack, or device hardware.
BUGCHECK_STR: 0x1a_3f
CPU_COUNT: 4
CPU_MHZ: a98
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: B4'00000000 (cache) B4'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MemCompression
CURRENT_IRQL: 2
PAGE_HASH_ERRORS_DETECTED: 1
ANALYSIS_SESSION_HOST: X270
ANALYSIS_SESSION_TIME: 01-05-2020 12:30:06.0018
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
TRAP_FRAME: fffff98e175a1f50 -- (.trap 0xfffff98e175a1f50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80109b5e2f0 rbx=0000000000000000 rcx=ffffc90155d2e000
rdx=ffffc90155d2e000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80109b5e340 rsp=fffff98e175a20e8 rbp=ffffc90155d2e000
r8=000001890e9086e0 r9=0000000000000217 r10=ffffc90155d2eea0
r11=000001890e9088f7 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!RtlDecompressBufferXpressLz+0x50:
fffff801
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80109c63f9a to fffff80109bc14e0
STACK_TEXT:
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
fffff98e
000000d1
THREAD_SHA1_HASH_MOD_FUNC: 184a2ca67ebe94bd7abe6480b7c31ccb7fc9d481
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d0412910a4c37566d83614b1f60bf22e6fba04bd
THREAD_SHA1_HASH_MOD: ef0b9811d1c3c2b0b400d0c8a17067df59efd56d
SYMBOL_NAME: PAGE_HASH_ERRORS_INPAGE
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FOLLOWUP_NAME: MachineOwner
BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
DEFAULT_BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
PRIMARY_PROBLEM_CLASS: PAGE_HASH_ERRORS_0x1a_3f
FAILURE_BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
TARGET_TIME: 2020-01-05T12:10:23.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 15:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2bc1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: kmage_hash_errors_0x1a_3f
FAILURE_ID_HASH: {6a2d4548-0eec-578d-e8f1-9e2239aa9a00}
Followup: MachineOwner
---------
*** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.
Windows memory diagnostic and sfc/scannow gives no errors. Help would be very much appreciated! I'm a techie but not much experience with this issue.
Dumps refer to MemCompression process. Here's the latest dump:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\010520-11250-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff801
09a00000 PsLoadedModuleList = 0xfffff801
09e48130Debug session time: Sun Jan 5 12:10:23.744 2020 (UTC + 0:00)
System Uptime: 1 days 2:11:06.507
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.................................................
For analysis of this file, run !analyze -v
2: kd> !analyze -v
***
- *
- Bugcheck Analysis *
- *
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 000000000000003f, An inpage operation failed with a CRC error. Parameter 2 contains
the pagefile offset. Parameter 3 contains the page CRC value.
Parameter 4 contains the expected CRC value.
Arg2: 000000000012e0be
Arg3: 000000009a790663
Arg4: 000000004cb0ba0c
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 20HMS1GW00
SYSTEM_SKU: LENOVO_MT_20HM_BU_Think_FM_ThinkPad X270
SYSTEM_VERSION: ThinkPad X270
BIOS_VENDOR: LENOVO
BIOS_VERSION: R0IET59W (1.37 )
BIOS_DATE: 09/26/2019
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: 20HMS1GW00
BASEBOARD_VERSION: SDK0J40697 WIN
DUMP_TYPE: 2
BUGCHECK_P1: 3f
BUGCHECK_P2: 12e0be
BUGCHECK_P3: 9a790663
BUGCHECK_P4: 4cb0ba0c
ADDITIONAL_DEBUG_TEXT: Memory Manager detected corruption of a pagefile page while performing an in-page operation.
The data read from storage does not match the original data written.
This indicates the data was corrupted by the storage stack, or device hardware.
BUGCHECK_STR: 0x1a_3f
CPU_COUNT: 4
CPU_MHZ: a98
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: B4'00000000 (cache) B4'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MemCompression
CURRENT_IRQL: 2
PAGE_HASH_ERRORS_DETECTED: 1
ANALYSIS_SESSION_HOST: X270
ANALYSIS_SESSION_TIME: 01-05-2020 12:30:06.0018
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
TRAP_FRAME: fffff98e175a1f50 -- (.trap 0xfffff98e175a1f50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80109b5e2f0 rbx=0000000000000000 rcx=ffffc90155d2e000
rdx=ffffc90155d2e000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80109b5e340 rsp=fffff98e175a20e8 rbp=ffffc90155d2e000
r8=000001890e9086e0 r9=0000000000000217 r10=ffffc90155d2eea0
r11=000001890e9088f7 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!RtlDecompressBufferXpressLz+0x50:
fffff801
09b5e340 418b08 mov ecx,dword ptr [r8] ds:00000189
0e9086e0=????????Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80109c63f9a to fffff80109bc14e0
STACK_TEXT:
fffff98e
175a1b08 fffff801
09c63f9a : 000000000000001a 00000000
0000003f 000000000012e0be 00000000
9a790663 : nt!KeBugCheckExfffff98e
175a1b10 fffff801
09a8df82 : ffffb38ce5c46520 ffffffff
ffffffff 0000000000000000 ffffb38c
e5c46610 : nt!MiValidatePagefilePageHash+0x10177efffff98e
175a1bf0 fffff801
09a8d4cd : 0000000000000002 fffff98e
00000000 fffff98e175a1d58 fffff279
00000000 : nt!MiWaitForInPageComplete+0x472fffff98e
175a1d00 fffff801
09a72fab : 00000000c0033333 00000000
00000000 000001890e9086e0 00000000
00000000 : nt!MiIssueHardFault+0x1adfffff98e
175a1db0 fffff801
09bcf520 : ffffb38ce69f4060 fffff801
0a0ac2f3 fffff98e175a2378 00000000
00000001 : nt!MmAccessFault+0x40bfffff98e
175a1f50 fffff801
09b5e340 : ffffc90155d2e000 ffffb38c
e3860050 fffff80109a5d000 ffffc901
55d2e000 : nt!KiPageFault+0x360fffff98e
175a20e8 fffff801
09a5d000 : ffffc90155d2e000 ffffc901
55d2e000 0000000000000002 00000189
0e9086e0 : nt!RtlDecompressBufferXpressLz+0x50fffff98e
175a2100 fffff801
09b600c9 : 0000000000000000 fffff801
00000001 0000000000000000 ffffb38c
e3861788 : nt!RtlDecompressBufferEx+0x60fffff98e
175a2150 fffff801
09b5ff54 : 0000000000000004 fffff98e
175a2360 0000000000000000 00000000
0000082d : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155fffff98e
175a2230 fffff801
09b5fdd2 : 0000000000000001 00000000
000086e0 ffffb38c000086e0 ffffb38c
00006000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0fffff98e
175a2280 fffff801
09b5fbfb : 00000000ffffffff ffffb38c
edacb000 fffff98e175a2360 ffffb38c
ea95b8d0 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186fffff98e
175a2320 fffff801
09b5fa41 : ffffb38cedacb000 00000000
00000000 0000000000000001 ffffb38c
e3861788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcbfffff98e
175a23d0 fffff801
09b5f951 : ffffb38ce3860000 ffffb38c
ea95b8d0 ffffb38cedacb000 ffffb38c
e38619b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85fffff98e
175a2450 fffff801
09a69e28 : ffffb38ce3fdc080 ffffb38c
e3860000 0000000000000000 00000000
00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21fffff98e
175a2480 fffff801
09b62eb1 : fffff80109b5f930 fffff98e
175a2530 0000000000000003 00000000
00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78fffff98e
175a24f0 fffff801
09b4b9c1 : fffff98e175a25f0 fffff801
09f8db78 ffffb38ce3860000 fffff98e
175a2740 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcdfffff98e
175a25c0 fffff801
09b4b5a7 : 000000000000000c ffffb38c
e3860000 fffff98e175a2670 ffffb38c
ea95b8d0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5fffff98e
175a2610 fffff801
09b621c3 : 000000000000000c ffffb38c
ea95b8d0 0000000000000006 00000000
00000006 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbffffff98e
175a26a0 fffff801
09b6389f : ffffb38c00000006 ffffb38c
edf46240 0000000000000000 ffffb38c
e3860000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167fffff98e
175a2710 fffff801
09a8e0ab : ffffb38ce993b580 00000000
00000001 ffffb38ce993b640 fffff801
09a74ef6 : nt!SmPageRead+0x33fffff98e
175a2760 fffff801
09a8d7a9 : 0000000000000002 fffff98e
175a27f0 fffff98e175a2958 fffff279
008bee50 : nt!MiIssueHardFaultIo+0x117fffff98e
175a27b0 fffff801
09a72fab : 00000000c0033333 00000000
00000001 0000022fb94ce220 00000000
00501802 : nt!MiIssueHardFault+0x489fffff98e
175a2860 fffff801
09bcf520 : 0000022f00000000 fffff98e
00000001 0000000000000040 fffff98e
175a2a80 : nt!MmAccessFault+0x40bfffff98e
175a2a00 00007ffe
3bead577 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!KiPageFault+0x360000000d1
649fe1c8 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : 0x00007ffe`3bead577THREAD_SHA1_HASH_MOD_FUNC: 184a2ca67ebe94bd7abe6480b7c31ccb7fc9d481
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d0412910a4c37566d83614b1f60bf22e6fba04bd
THREAD_SHA1_HASH_MOD: ef0b9811d1c3c2b0b400d0c8a17067df59efd56d
SYMBOL_NAME: PAGE_HASH_ERRORS_INPAGE
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FOLLOWUP_NAME: MachineOwner
BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
DEFAULT_BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
PRIMARY_PROBLEM_CLASS: PAGE_HASH_ERRORS_0x1a_3f
FAILURE_BUCKET_ID: PAGE_HASH_ERRORS_0x1a_3f
TARGET_TIME: 2020-01-05T12:10:23.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 15:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2bc1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: kmage_hash_errors_0x1a_3f
FAILURE_ID_HASH: {6a2d4548-0eec-578d-e8f1-9e2239aa9a00}
Followup: MachineOwner
---------
*** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.