[SOLVED] Memory Management BSOD

[BlazHUN1]

Hi, I've been having this issue since I installed a Samsung Evo 950 SSD I've tried removing it and reinstalling the drivers it asked for with no success. The issue being is that every time I boot my pc up it gets a BSOD stating memory management issues however when I reboot it it boots back normally into windows. I've already ran windows memory diagnostics, found no errors, the pc ran chkdsk on startup did some attempted fixes but the problem still persists. I am on Windows 7 x64, ASUS P8B75-V motherboard, 8 Gb 1600 hz kingmax RAM, I have a 1 Tb Hdd , a Samsung 850 and a Samsung 950 Evo SSD (this one is connected to a Sata 3Gb port cuz my Mobo only has 1 6Gb port and the 850 one is connected to it). I managed to open up the dmp file although I have no clue how to read it. Any help is appreciated, the problem isn't really big of a deal because I just have to reboot it and it works fine, but I have some freetime now and wanted to look more into it.

Spoiler

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRVC:\Symbols

Symbol information

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.24384.amd64fre.win7sp1_ldr_escrow.190220-1800
Machine Name:
Kernel base = 0xfffff80003049000 PsLoadedModuleList = 0xfffff80003282c90
Debug session time: Fri Apr 3 09:25:37.340 2020 (UTC + 2:00)
System Uptime: 0 days 0:00:14.276
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007fffffd3018). Type ".hh dbgerr001" for details Loading unloaded module list ..... ******************************************************************************* [LIST] [*]* [*]Bugcheck Analysis * [*]* [/LIST] ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {41790, fffffa8004da2730, ffff, 0} Probably caused by : memory_corruption ( nt!MiDeleteVirtualAddresses+93d ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* [LIST] [*]* [*]Bugcheck Analysis * [*]* [/LIST] ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041790, The subtype of the bugcheck. Arg2: fffffa8004da2730 Arg3: 000000000000ffff Arg4: 0000000000000000 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41790 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: MsMpEng.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800031a0dfd to fffff800030dcba0 STACK_TEXT: fffff880038b0718 fffff800031a0dfd : 000000000000001a 0000000000041790 fffffa8004da2730 000000000000ffff : nt!KeBugCheckEx fffff880038b0720 fffff800031be3e5 : 000007fe00000000 000007feee929fff 000007fe00000000 0000000800000000 : nt!MiDeleteVirtualAddresses+0x93d fffff880038b0890 fffff80003335971 : fffffa800878c290 0000000000000000 0000000000000000 000007feee929fff : nt!MiRemoveMappedView+0x485 fffff880038b09d0 fffff8000332606b : 0000000000000000 000007feec1b0000 fffffa8000000001 fffffa8008854980 : nt!MiUnmapViewOfSection+0x1b1 fffff880038b0a90 fffff800030eabd3 : 0000000000000000 000007feec1b200c fffffa800878c290 000007feec1b0000 : nt!NtUnmapViewOfSection+0x5f fffff880038b0ae0 0000000076da9b2a : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13 00000000011aeaa8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x76da9b2a STACK_COMMAND: kb FOLLOWUP_IP: nt!MiDeleteVirtualAddresses+93d fffff800031a0dfd cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiDeleteVirtualAddresses+93d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 5c6e1cbd

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0x1a_41790_nt!MiDeleteVirtualAddresses+93d

BUCKET_ID: X64_0x1a_41790_nt!MiDeleteVirtualAddresses+93d

Followup: MachineOwner
---------

 

[Colif]

Can you follow this and set PC up to collect MInidump files. They are much smaller than the memory dump that you currently have
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

After the next BSOD, it will create a minidump in C:/windows/minidump

can you copy the minidump out of the minidump folder into another folder.
upload the copy from new folder to a file sharing website and show link here.

You need special software to read dumps.

I am used to answering Win 10 BSOD posts so I apologise ahead of time if I forget this is Win 7 and start rambling on about win 10... I will try to remember

What drivers did it want you to install?

 

[BlazHUN1]

Can you follow this and set PC up to collect MInidump files. They are much smaller than the memory dump that you currently have
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

After the next BSOD, it will create a minidump in C:/windows/minidump

can you copy the minidump out of the minidump folder into another folder.
upload the copy from new folder to a file sharing website and show link here.

You need special software to read dumps.

I am used to answering Win 10 BSOD posts so I apologise ahead of time if I forget this is Win 7 and start rambling on about win 10... I will try to remember

What drivers did it want you to install?

I hope I set it up right, uploaded to mediafire, I think it works. I'm going to be honest I have no clue what drivers it wanted to install on the right corner the little thing popped up saying its installing the necessary drivers. https://www.mediafire.com/file/3r33nj0bas7bqxd/040420-6988-01.dmp/file

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://untainteddead.htmlpasta.com/

File information:	040420-6988-01.dmp (Apr 4 2020 - 13:06:21)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: OriginWebHelpe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 13 Sec(s)

Possible Motherboard page: https://www.asus.com/us/Motherboards/P8B75V/
There is a BIOS update available for your system. You are using version 0709 and the latest is version 1608. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Deamon tools can cause BSOD
Scarlet crush (used for playstation/Xbox controllers) can cause BSOD.
whether they are problem here is another story

try updating your LAN drivers - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

something caused origin to crash, it might be the lan drivers from 2013. Lets see,

otherwise, try updating bios. 9 versions behind (BIOS) could make a difference, all of them said to increase stability which could help you. Page 3-29 here shows how to update it - https://dlcdnets.asus.com/pub/ASUS/mb/LGA1155/P8B75-V/E8474_P8B75-V.pdf

 

[BlazHUN1]

Deamon tools can cause BSOD
Scarlet crush (used for playstation/Xbox controllers) can cause BSOD.
whether they are problem here is another story

try updating your LAN drivers - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

something caused origin to crash, it might be the lan drivers from 2013. Lets see,

otherwise, try updating bios. 9 versions behind (BIOS) could make a difference, all of them said to increase stability which could help you. Page 3-29 here shows how to update it - https://dlcdnets.asus.com/pub/ASUS/mb/LGA1155/P8B75-V/E8474_P8B75-V.pdf

I don’t really know if it would be worth it for me as I’ve read/heard that an unsuccessfull BIOS update might “brick” it rendering it unuseable... As I mentioned it works on the second startup, just wanted to look into it more deeply. I’m going to try uninstalling the suggested softwares. I’ve updated the LAN driver a couple of days ago so its strange that its so old.

 

[Colif]

I don’t really know if it would be worth it for me as I’ve read/heard that an unsuccessfull BIOS update might “brick” it rendering it unuseable..

While that is true, and main reason I don't suggest doing it unless there are problems, it could fix the need for a restart.

Its up to you, its a valid fix for a PC on the release version of a BIOS without any of the adjustments made in newer versions.

LAN - perhaps you are on newest version, it could be the updater installs drivers from 2013 for the realtek chipset on your board. I just saw updater is from 2020...

 

[BlazHUN1]

While that is true, and main reason I don't suggest doing it unless there are problems, it could fix the need for a restart.

Its up to you, its a valid fix for a PC on the release version of a BIOS without any of the adjustments made in newer versions.

LAN - perhaps you are on newest version, it could be the updater installs drivers from 2013 for the realtek chipset on your board. I just saw updater is from 2020...

Yes, the emphasis is on “could” fix the problem, not guaranteed that it will fix it... Anyways, thanks for the replies, I’m currently not in the financial state to buy a new motherboard so I dont think I’ll be risking a BIOS udate. I’ll be marking this thread as Solved, thanks for everyting.