Question Memory not running at full speed

Oct 12, 2019
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I have the trident z 3200mhz and my motherboard is the aorus x470 ultra gaming. When I look at my ram speed it says it runs at 1033mhz. I enabled the xmp profile in the bios and it doesn't change anything. Before you ask, yes my ram is installed in the good slots of my motherboard and yes I saved when I went out of the bios. Can someone help me please ?
 

Darkbreeze

Titan
Moderator
What do you mean by "good slots". Lot's of people THINK they have their memory installed in the correct locations, but the reality is that they don't, because they have misread the population rules in the user manual. VERY COMMON PROBLEM.

So, EXACTLY which slots are they installed in? If they are not in the second and fourth slots over, to the right of the CPU socket, then they are not in the correct slots. Those are the DDR4_1 and DDR4_2 slots on your motherboard. Typically they would be the A2 and B2 slots, but the Gigabyte naming scheme for the DIMM slots is a bit different, however ALL dual channel motherboards use those slots as the primary population configuration rule. If they are not in the 2nd and 4th slots, move them.

If they ARE in the correct slots, then find your motherboard BIOS version. If you do not have at least version F6, then you should update to that BIOS version. What model of CPU are you running? Are you running two DIMMs, or less, or more?
 
Oct 12, 2019
2
0
10
0
What do you mean by "good slots". Lot's of people THINK they have their memory installed in the correct locations, but the reality is that they don't, because they have misread the population rules in the user manual. VERY COMMON PROBLEM.

So, EXACTLY which slots are they installed in? If they are not in the second and fourth slots over, to the right of the CPU socket, then they are not in the correct slots. Those are the DDR4_1 and DDR4_2 slots on your motherboard. Typically they would be the A2 and B2 slots, but the Gigabyte naming scheme for the DIMM slots is a bit different, however ALL dual channel motherboards use those slots as the primary population configuration rule. If they are not in the 2nd and 4th slots, move them.

If they ARE in the correct slots, then find your motherboard BIOS version. If you do not have at least version F6, then you should update to that BIOS version. What model of CPU are you running? Are you running two DIMMs, or less, or more?
Yes they're in the good slots and my BIOS is at version F6, my cpu is the ryzen 7 2700x and I have 2 DIMMS.
 

Darkbreeze

Titan
Moderator
Or doing a hard reset of the BIOS?


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, if there are any display issues, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.
 

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