Question Memory not working

[Monday352]

So basically my phone comes with 16 GB. Right now it says my phone is full but when I check to see what I should delete it says I'm only using 5ish GB for apps. I'm really confused. I have a Samsung Galaxy j7v.

 

[Dark Lord of Tech]

What about pics and video , do you store them on your device too? They can take up a lot of storage over time.

 

[Monday352]

Nope. I have all

What about pics and video , do you store them on your device too? They can take up a lot of storage over time.

my photos and videos on my sd card