[SOLVED] Memory Performing below potential

[Tricky129]

When I do the UserBenchmark test it says my memory is Performing below potential
Performing below potential (3rd percentile) - ensure that a dual+ channel XMP BIOS profile is enabled

Benchmark test - This bench: 54% / Great: 104%

PC Build:
Motherboard - Asus MAXIMUS IX HERO
CPU - Intel Core i7-7700K ( My Bench 97.7% / Great: 111%)
GPU - Nvidia GTX 1080-Ti ( My Bench 166% / Great: 178% )
SSD - Samsung 850 Pro 256GB ( My Bench 120% / Great: 125% )
HDD - Seagate Barracuda 4TB ( My Bench 95.1% / Great: 107% )
Memory - G.skill trident z rgb 16gb 3000mhz ( My Bench 54% / Great: 104%)

 

[CountMike]

Which frequency is it actually running at ? Other than that, single/dual channel and Latency also influence scores, so you have to set it to at least best XMP profile or better.

 

[Tricky129]

Which frequency is it actually running at ? Other than that, single/dual channel and Latency also influence scores, so you have to set it to at least best XMP profile or better.

on CPU-Z it says my DRAM Frequency is 1500 MHz

 

[SkyNetRising]

on CPU-Z it says my DRAM Frequency is 1500 MHz

Can you show CPU-Z screenshot?

You should ignore Userbenchmark. Generally it just confuses people.

 

[Tricky129]

Can you show CPU-Z screenshot?

You should ignore Userbenchmark. Generally it just confuses people.

CPU-Z Screenshot

 

[SkyNetRising]

Your ram is operating in single channel mode.
If it is single ram module, then this is normal. But if you have pair of modules, then they are installed in wrong slots.

 

[CountMike]

It also says it's actually running at 3000MHz.

 

[gskill support]

RAM should be installed in A2 B2, second and fourth slots away from CPU

 

[Tricky129]

Your ram is operating in single channel mode.
If it is single ram module, then this is normal. But if you have pair of modules, then they are installed in wrong slots.

RAM should be installed in A2 B2, second and fourth slots away from CPU

mine have always been in 3rd and 4th but I switched 3 to 2 and then the monitor didn't find signal

 

[Darkbreeze]

FIRST, make sure you have the MOST recent motherboard BIOS version installed.

Second, your memory should be installed in these two slots, ONLY, for a two module installation. See the middle illustration.

With the power off and unplugged from the back of the machine, install the memory modules in those two slots. Then remove the CMOS battery for five minutes. During those five minutes, press the power button on the case for 30 seconds continuously. After the five minutes, reinstall the CMOS battery in the motherboard, reconnect power and power on the unit. Go into the BIOS and verify that the full amount of memory is showing and enable the XMP profile so it will run at the correct speed and timings.

If you cannot get the system to boot with the memory installed in the A2 and B2 slots after resetting the CMOS then there is a problem with either the memory itself, bent CPU/motherboard pins or an issue with the mounting of your CPU cooler being tightened unevenly or too tight. There always exists a slight possibility of a problem with the motherboard, but you need to rule out every other option before you can determine that a faulty motherboard might be to blame.