Memory Ram Lantecy Too High, Causing Shutdowns

[HugoFigas]

Hello,
I recently got a new computer, and he seems to crash when my cpu is overclocked to factory turbo in certain games like GTA V. I play like 5 minutes and the he shutdown, but the fans keep working. So, as normal i checked the PC Health Status on BIOS, the voltages seemed fine, and i checked the temperature, which it was fine too.

Then i did a benchmark (PassMark Software), and everything was fine except my RAM, poor performance database operations, memory write and latency. The memory threaded was surprisingly good. The poorest performance was in memory latency that it was on 74, too bad for my RAM.

Anyone knows what might be causing the shutdowns? I guess it's the latency, but is the RAM faulty?
Thanks!

SPECS:
Ram: HyperX Fury 16GB (2x8GB) DDR4-2400MHz CL15
CPU: AMD Ryzen 7 1700 (overclocked to turbo 3.7Ghz)
GPU: NVIDA GeForce GTX 1070
MotherBoard: GigaByte AB350-Gaming
PSU: XFX XT 600W

 

[Lutfij]

1| Have you made sure your motherboard BIOS is up to date?

2| Likewise are your device drivers up to date?

3| If the overclock is what is causing the shutdowns, have you seen if no overclocks have any affect on your usability?

4| Forgive me for asking, but what do you mean by this:

when my cpu is overclocked to factory turbo in certain games

?
Are you referring to XFR?

5| Are you sure the rams are installed on the right slots of your motherboard? You may need to run memtest86 for at least 10 passes and see if the rams themselves are faulty.

 

[HugoFigas]

1| Have you made sure your motherboard BIOS is up to date?

2| Likewise are your device drivers up to date?

3| If the overclock is what is causing the shutdowns, have you seen if no overclocks have any affect on your usability?

4| Forgive me for asking, but what do you mean by this:

when my cpu is overclocked to factory turbo in certain games

?
Are you referring to XFR?

5| Are you sure the rams are installed on the right slots of your motherboard? You may need to run memtest86 for at least 10 passes and see if the rams themselves are faulty.

1| Yes, updated it installing the drivers

2| I downloaded everything on my Motherboard website, i think they are all working good, at least it show no errors on device manager

3| Yeah, it actually processes video edit much better with overclock...

4| The Ryzen came with the base Hz of 3.0, and the "turbo" (i think that's how it's called) to 3.7 Ghz. I went to bios and overclocked to 3.7GHz, because i assumed it was safe. Should i increase the voltages as well? I didn't messed with that.

5| Yes, same color for dual channel, 1 and 3 slot. I did the test until it appeared that there were no errors, was i supposed to wait longer? It took 30 minutes for each RAM.

Thank you for the help!

 

[HugoFigas]

So i took the memory test again and no errors show, but still the latency was too high like is shown on the pictures below. The 2 images are from each RAM Stick.

http://imgur.com/a/pGp7W

Is the RAM faulty?

 

[Lutfij]

10 passes surely wouldn't take 30 minutes, more like hours.

You seem like you have no clue what to do. If that is what you're going about in doing, then please stop and revert everything to stock. When overclocking, it's always good to learn first, understand it and then apply it. Overclocking isn't just some random number keyed into the BIOS for some magical output.

What BIOS version are you on? Don't be so quick to rule ram as the culprit. Can you pass on a link to the ram kit?

 

[HugoFigas]

I left overnight to make sure it didnt had any errors, it didnt.

The Bios Version is F1, i updated recently from their servers. Sure, the RAM is this one. https://www.amazon.com/Technology-HyperX-16-PC4-19200-HX424C15FBK2/dp/B013H7QH86

The PC shutdowns when its any high demanding games, just on overclock as i said.

 

[Lutfij]

Sigh, are you on the Gaming board or the Gaming 3 board?

Manually input your ram timings as:
DDR4-2400 CL15-15-15 @1.2V
based off this datasheet
within your BIOS and see if anything changes.

Again, can't you set everything to AUTO?

 

[HugoFigas]

As i said, it's the GigaByte AB350-Gaming, not the Gaming 3.

It is on Auto right now, i didnt messed with any configurations of RAM.

Update: I manually inputed the values of my memory sticks and still the lantency is the same.

 

[HugoFigas]

MERGED QUESTION
Question from HugoFigas : "RAM latency way too high"

Hello, i made several benchmarks and the memory latency is always high like on the picture. Anyone have a clue what the problem might be?
Thanks!

http://imgur.com/a/EqGsm

Ram: HyperX Fury 16GB (2x8GB) DDR4-2400MHz CL15
CPU: AMD Ryzen 7 1700
GPU: NVIDA GeForce GTX 1070
MotherBoard: GigaByte AB350-Gaming
PSU: XFX XT 600W

 

[rgd1101]

have the latest bios and chipset driver?

https://www.techpowerup.com/231268/amds-ryzen-cache-analyzed-improvements-improveable-ccx-compromises
your Lantecy doesn't look bad

 

[HugoFigas]

have the latest bios and chipset driver?

https://www.techpowerup.com/231268/amds-ryzen-cache-analyzed-improvements-improveable-ccx-compromises
your Lantecy doesn't look bad

I already fixed the shutdowns, i overclocked my cpu to 3.8, it was a voltage problem, it wasnt stable. About the latency, from what i read there it is normal to have that latency on the new ryzens? So i have nothing to worry about?
Thanks!