Hi guys,
i recently upgraded my acer aspire m5641 desktop (intel q8200, 2gb ddr2, 320gb hdd, geforce 9300) and added an additional 2gb of ddr2 ram thinking it would run in dual channel mode. I had the people in the shop install the memory because it still had a warrantee on it, but when the pc booted, it said that the memory was running in single channel although it reads all 4gb of ram. What could be the problem? both sticks had the same capacity and speed, could it be that they are not from the same manufacturer? or could it be that the mobo doesn't support it? i have no idea about the board but i know that it only had 2 memory slots in it. Your input would be highly appreciated. Thanks in advance
i recently upgraded my acer aspire m5641 desktop (intel q8200, 2gb ddr2, 320gb hdd, geforce 9300) and added an additional 2gb of ddr2 ram thinking it would run in dual channel mode. I had the people in the shop install the memory because it still had a warrantee on it, but when the pc booted, it said that the memory was running in single channel although it reads all 4gb of ram. What could be the problem? both sticks had the same capacity and speed, could it be that they are not from the same manufacturer? or could it be that the mobo doesn't support it? i have no idea about the board but i know that it only had 2 memory slots in it. Your input would be highly appreciated. Thanks in advance