Question memory usable

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GeorgeGod

Reputable
Jul 4, 2019
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Keep it to 1 thread
HI
i have a 32 GB on my PC and only the 16GB is usable
now if you ask i have downloaded the memtest and create and image to my usb how to i do the scan?
 

GeorgeGod

Reputable
Jul 4, 2019
141
1
4,585
What does bios say?

Are both sticks recognized?

Try reseating ram?
i just saw like on the box the 2 ram stick is on working like when i saw it i saw the red light open above so i assume its working
the first time i got this was with msconfig
aslo i didi't check the bios
and how to reset ram
and btw tell me if resseting will delete something i hope not
 
Is this a prebuilt system from a company like Dell, HP, or Alienware?

Check task manager show us a screenshot of what it says. www.imgbb.co Upload screenshot here.

and how to reset ram
and btw tell me if resseting will delete something i hope not

Reseating ram would mean taking the ram out and putting it back in. It is relatively simple and will not delete anything.
 

Karadjgne

Titan
Ambassador
What cpu. What speed ram?

OK. For some odd reason you have 16Gb set as hardware reserved. In the following link are some fixes for that.
 

GeorgeGod

Reputable
Jul 4, 2019
141
1
4,585
What cpu. What speed ram?

OK. For some odd reason you have 16Gb set as hardware reserved. In the following link are some fixes for that.
i tryied all that did not work