Memtest86 finds over 10k errors

[loving_iam_hated_ifbeen]

Hey everyone,

So I recently ran into a lot of BSODs on my PC. They just randomly started when I turned it on one evening, (2 days ago)

So I started to do some digging on the net and tried some of the possible solutions after my system kept crashing, over and over. Most of the times I got a memory management error code. So I tried the solutions to that problem, which also involved running the Win updates. I had been holding off on those because of the problems people had been reporting with 1803. Well nevertheless I tried running the update. But couldn't. I got some errors that apparently meant something with my DLLs might be wrong. I tried solutions for those, but nothing helped, and because I didn't think about going back to some restore point (it was late at night at this point) I decided to completely reinstall Win10.

So I did, and the next day (yesterday) I started filling my PC with the programs and Data. Everything worked fine, I could even play some games in the evening after I was done. Today while doing nothing special in particular, it crashed again, giving me a "System Thread Exception Not Handled" error. So I updated my BIOS to the latest version.

After I was done with that I continued using my PC as normal, hoping it was fixed with that, but no, it wasn't, another memory management error.

I had already run the win10 memory check program that restarts the pc the day before, but because it takes a while I left to eat, and when I came back my PC was restarted, but it did not show any results, so I assumed that everything was fine, but apparently sometimes it just doesn't show the result in OS but only right after the test/during the test. And sure enough when I did the test it says that some problem with memory was found, but that it can't specify and that I'd have to contact the company who made it.

So I called a local repair shop, they said that the problem could be the SSD, the HDD, the Graphics RAM or the normal RAM. I'd have to try unplug certain components to find out what is wrong.
Now my first question is: is that even true? Does the memory check program check ALL memory, or only RAM?

Now I tried memtest86 because I read it is more comprehensive and might give me more detailed information.

Test 0 found 0 errors
Test 1 found 941 errors
Test 2 found 365 errors
Test 3 found 4311 errors
Test 4 found 4712 errors after which it just stopped saying there were too many errors. After this I tried running only test 5, but it jumped to over 10k in that one alone and stopped...

So the second question I have is:
Is it just my RAM which is broken? Or could it also be my CPU? In the memtest suit it seems like it is also testing the CPU...

Also: Can I test with just one stick inside to see which one is faulty?

My specs:
Win 10 Pro
Ryzen 5 1600
AsRock AB350m Pro4
16GB DDR4 @2400Mhz
GTX 1060 6GB
500GB OS SSD
1TB storage HDD
530W Bronze BeQuite! Semi Modular PSU

Thanks for anyone reading, thinking about my problem.

 

[kanewolf]

Yes, you can test one stick at a time. If you purchased the memory as a set, then you would have to return it (RMA) as a set. You may be without RAM while your RMA is being worked.

 

[loving_iam_hated_ifbeen]

Yes, you can test one stick at a time. If you purchased the memory as a set, then you would have to return it (RMA) as a set. You may be without RAM while your RMA is being worked.

So the RAM is most likely to be the issue?

 

[kanewolf]

Yes, you can test one stick at a time. If you purchased the memory as a set, then you would have to return it (RMA) as a set. You may be without RAM while your RMA is being worked.

So the RAM is most likely to be the issue?

Yes. If you have any DOCP (XMP) or manual overclock set, you should back that out and retest. Otherwise I would contact the memory manufacturer for the RMA procedure.

 

[loving_iam_hated_ifbeen]

Yes, you can test one stick at a time. If you purchased the memory as a set, then you would have to return it (RMA) as a set. You may be without RAM while your RMA is being worked.

So the RAM is most likely to be the issue?

Yes. If you have any DOCP (XMP) or manual overclock set, you should back that out and retest. Otherwise I would contact the memory manufacturer for the RMA procedure.

No I stayed away from that as I didn't need the added benefits, also I wanted my warranty to stay intact.

I am running the test again with just one stick in at the moment, the first one threw a lot of errors (same count as before), this one seems to be working flawlessly so far, it completed the first pass with 0 errors.

I wonder: It's a Crucial Ballistix Sport Kit of 2 x 8GB. Now, I went to the Crucial website to request a RMA, and I was able to type in the product number of just one of the sticks just fine, and it recognized it correctly. Crucial doesn't really know that the sticks were sold as a pair, can't I keep the good one and send back the bad one so that I can still use my PC?

 

[kanewolf]

There is no guarantee that the new RAM stick will "play nice" with the existing one. They are not obligated to guarantee compatibility unless you send back the entire kit and get a new 2x8GB kit. It might work or it might not work. There is no way to predict.