Question Metro Exodus PC Enhanced Edition abysmal performance on good hardware

[cadenclark]

When I first bought the game, I would load past the intro cutscene just fine, and then would experience 10 second long freezes in the main menu. I would have maybe 3 seconds of mouse control before the issue recurring. I managed to get the game to load in and was having the same issue. After hours of searching the web, I tried setting my Nvidia 3d settings to default, and this got rid of the extreme freezing while in game. However, this problem still persists in the main menu, and even with it gone while in game, I am only getting around 20-25 fps. I changed all of the settings to the bare minimum and the performance was unaffected entirely. I have spent countless hours looking for a solution online to no avail, and even reached out to the support team for the game. They have taken 4-5 days in between each response just to tell me something like "restart your pc" or "verify file integrity" which are obviously things I tried before even googling around. I am getting very desperate and just want to play this game, so I do apologize if this is an out of place area to post this issue, but any help would be a godsend at this point. Specs: RTX 3080, i9 12900k, 32 GB DDR4 RAM, and it's installed on my SSD. I obviously have the hardware to play this game and I have never had anything remotely similar happen in any other games I've played. Again, any help is appreciated. Thank you all.

 

[Lutfij]

Specs: RTX 3080, i9 12900k, 32 GB DDR4 RAM, and it's installed on my SSD. I obviously have the hardware to play this game and I have never had anything remotely similar happen in any other games I've played.
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

I am only getting around 20-25 fps.
Is this issue confined to one title? You could try and use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver in an elevated command, i.e, Right click installer>Run as Administrator.

 

[cadenclark]

CPU: 12th Gen Intel Core i9-12900k, 3200 Mhz, 16 cores, 24 threads
CPU cooler: -
Motherboard: HP 8917
Ram: Two 16 GB Corsair Vengeance sticks (32GB Total) 3600 Mhz
SSD: 1 TB WD Black PCIe® NVMe™ TLC M.2 SSD
HDD: 2 TB 7200 rpm SATA HDD
GPU: NVIDIA® GeForce RTX™ 3080 (10 GB GDDR6X dedicated) with LHR, Display Connectors: HDMI*1, DP*3
PSU: Front Bezel Shadow Black Glass 800 W 80 Plus Gold certified ATX power supply | Almost 2 years old
Chassis: -
OS: Windows 11 Home 64 ADV
Monitor: LG Ultragear 1440p 165 Hz Refresh Rate
BIOS VER: AMI F.41, 5/10/2023

I have no idea where to find the cooler info nor the chassis (idrk what that is), and I have searched my pc for quite some time now. I can tell you its a HP OMEN BlizzardOC Z690 40L US PC. This PC is a prebuild. I do know that the CPU is watercooled, and I was monitoring temps while running the game and nothing was abnormal. The motherboard info is kinda shaky but that's also bc of the prebuild, that's the most information I could find on it.

Also, yes this is the only game that has ever given me an issue such as this. I actually came across a reddit post earlier of someone having the same problem, however they were on an AMD gpu. There problem was ultimately unresolved. I have played over 100 games on this PC, with at least 15 of them being much more hardware intensive than this game. Hope some of this info helps, and sorry if I didn't get everything right on the specs, some of this stuff was rather hard to dig up.

 

[faalin]

Where is the game installed? is it on the SSD or the standard hard drive?

I had an issue with New World, when it first came out i installed it on my hard drive with no problems. Stopped playing and came back like a year later, game was basically a slide show. Tried everything from bios and driver updates with no luck, finally i moved the game over to an SSD and everything was fine. More and more games are now requiring games being installed on SSDs to play.

 

[cadenclark]

Where is the game installed? is it on the SSD or the standard hard drive?

I had an issue with New World, when it first came out i installed it on my hard drive with no problems. Stopped playing and came back like a year later, game was basically a slide show. Tried everything from bios and driver updates with no luck, finally i moved the game over to an SSD and everything was fine. More and more games are now requiring games being installed on SSDs to play.

Installed it originally on HDD. Moved it to SSD, then did a complete reinstall on both drives.

 

[cadenclark]

Is this issue confined to one title? You could try and use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver in an elevated command, i.e, Right click installer>Run as Administrator.

I did also try this step with no luck.

 

[JohnBonhamsGhost]

where exactly have you obtained the game that it has always run with less than acceptable performance?

 

[cadenclark]

where exactly have you obtained the game that it has always run with less than acceptable performance?

On steam. Going to see if I have the same problem with the base edition.