[SOLVED] Mic won't work no matter what!

[Pareeeee]

Just built a brand new PC. Here is my issue:

Operating System: Win 10 Home Edition 64-bit - 21H1
Motherboard: B450M DS3H V2(rev.1.0)
BIOS Version: B450M DS3H V2 F61c
VGA Brand: GIGABYTE
CPU Model: AMD Ryzen 3 3200G
Power Supply: 500W
RAM: 16GB (2x8GB)

--------------------------

Built a new PC with this motherboard and installed recommended Realtek drivers.

Problem: Desktop analog microphone is not working. Only USB microphones will work (tested on webcam).

Windows/Realtek Audio Console recognizes that a mic has been plugged in but no input detected. When blowing into the mic, no bars show up on the screen - nothing is detected.

I have tried:

1. Rolling back audio drivers.
2. Using DDU in safe mode to uninstall drivers. Did a clean install of audio drivers. Several times. Tried older drivers too.
3. Checked to make sure mic is enabled in Window's privacy settings.
4. Checked to make sure mic is un-muted.
5. Checked to make sure mic is set as default.
6. Checked to make sure mic volume and gain is up.
7. Plugging the mic into the front jacks as well as the back jacks.
8. Tried disabling HDMI audio.
9. Tried disabling and re-enabling Hibernate.
10. Tried using the mic on another computer to make sure it works (it does).

I've noticed by searching online that a LOT of people are having issues with this motherboard and microphones. Can't find a fix though!

Please help!

Thanks

 

[Paperdoc]

Exactly what maker and model of headset? There are some that use a different type of jack on the end of their cable that needs an adapter to work with the standard sockets on a PC.

 

[Pareeeee]

It's not a headset - it's a generic lapel mic being used as a desktop mic. It worked on the laptop but it won't work on the new PC

Pic:

https://imgur.com/a/UDYKQNB

View: https://imgur.com/a/UDYKQNB

 

[Paperdoc]

Thanks for the photo. Yes, that's the problem. Note that the jack has FOUR contacts: Tip, Ring1, Ring2, and Sleeve. The sockets on your computer are made for a system with only ONE Ring per jack. You need an adapter like this

https://www.amazon.ca/UGREEN-Headph...ds=Headset+Adapter&qid=1626271811&sr=8-6&th=1

that converts the single four-contact jack into two separate three-contact jacks - one for the mic, and another for the earphones (which you do not have). Note that the two separate jacks are marked. Use that to make a connection to your computer front or rear Mic sockets.

 

[Pareeeee]

Thanks for the photo. Yes, that's the problem. Note that the jack has FOUR contacts: Tip, Ring1, Ring2, and Sleeve. The sockets on your computer are made for a system with only ONE Ring per jack. You need an adapter like this

https://www.amazon.ca/UGREEN-Headphone-Splitter-Smartphone-Separated/dp/B073ZDDTH2/ref=sr_1_6?dchild=1&keywords=Headset+Adapter&qid=1626271811&sr=8-6&th=1

that converts the single four-contact jack into two separate three-contact jacks - one for the mic, and another for the earphones (which you do not have). Note that the two separate jacks are marked. Use that to make a connection to your computer front or rear Mic sockets.

That explains it. Thank you!!

 

[Paperdoc]

You're welcome, and good luck!