Question Microsoft account photo problem

MJS WARLORD

Honorable
I am trying to change my photo but for some reason when i upload it the photo has turned through 90 degrees ???

Next i rotated it myself whilst it was in my album in the hope that it would be upright when i uploaded it again but it did not work

Note the photo you see here is not the one i am talking about.
 

punkncat

Splendid
Ambassador
When editing the photo, are you just using the "turn clockwise" setting within the viewer, or actually going into an editing program (such as paint, etc.) and making/saving the change there before upload?

another thing that might be of consideration is to look at the maximum resolution setting and see if your photo falls into it while in the orientation you desire
 

ASK THE COMMUNITY