So its Services. Mobile at that. "...the industry is in the infant stages of the mobile-first world!" Although not part of the majority, I've worked and lived it internationally since the early 90s. It can hardly be at it infancy, although maybe for Microsoft it is.
Yea I kinda honed in on that line too. Microsoft is kinda in its infancy for mobile devices, but ARM and smartphones have been around for several years now with lots of advancements. Saying the industry as a whole is, just shows that Microsoft and its CEO are trying to down play how much of an edge Android and ARM based devices have over Microsoft and the x86 devices.
I believe the point he is making with the "...the industry is in the infant stages of the mobile-first world," is that until the last few years most people would use their computer or laptop first with local storage. Now more and more people are forgoing this to work first on their mobile devices with cloud based solutions. I work in a non-technology area of a major corporation and I am am one of just a few people in my area that even have more then just an iPhone for mobility. Most of my co-workers refuse to even consider the cloud, that is even if they know what it means.
Blah Blah Blah. Actions speak louder than words. Start listening to your customers Microsoft if you want to see some big improvements. Don't ignore us and push out what we don't want and do damage control after (Windows 8, Xbox One).
Yes they have got a sense of superiority which is making them sloppy in markets which previously they had little to worry about.
Big PC users are going to use Windows 7 until it dies or a suitable replacement is made, and if that doesn't happen they will go to Linux. Windows 8 makes sense for touch screen devices to a point, but on desktops it is just a huge pain.
Then Xbox One is so much weaker than PS4, not to mention more expensive. I don't know why people are buying it honestly. It isn't like the Wii U with some really great games to itself, almost all of its games you can get on PS4 so what is the attraction?