[SOLVED] Microsoft Office for android can't open pdf files from whatsapp directly

[carlosrafa]

Hello
When I try to open a pdf file received in whatsapp by clicking on it, the Microsoft Office application for android tries to open the file, but it cannot, it hangs and tries for a long time without success. It happens in my tablet Samsung Galaxy TAB A (8.0", 2019) SM-T295. It didn't happen some time ago, but I don't know what changed. I uninstall and reinstall Office, but the problem persists, I appreciate your help

 

[hang-the-9]

Set the file to be opened by Google Drive, that always works for my PDF files. You can also send a note to MS Office support about the issue so they can check it if it's a bug or just something not right with your device.

 

[carlosrafa]

Thank you so much