jamsbong :
expect problems when you choose to buy inferior products.
Yikes... In a world where you cannot find a single major tech company without some serious blemish marring at least marring of their major products, a dimming screen when getting too hot makes a product inferior? Could you tell us who you buy products from, so I can check their records and see what "inferior product" you've dumped money into?
Issues like this happen. If they CAN fix this with a software update, it's an incredibly minor issue in the grand scheme of things. If they can't fix it with an update, in a world of red/yellow/blue rings of death, exploding batteries, software updates that brick system, "you're holding it wrong"s, and all that jazz, it's still a relatively minor tech issue. Yet another case of blowing something out of proportion because it's MS...
All that being said, this is a tech problem and, no way around it, MS screwed up. The Surface products tend to be quite solid - just read some reviews. Well constructed, good form, good support, relatively easy to use. Mistakes happen, one happened here, but the line itself tends to be quality.
As for Wilco... Could you tell us what Chinese sweatshop-labour manufacturer you support that doesn't product "inferior products"? Plenty of Foxconn made stuff goes off without a hitch, and plenty of non-Foxconn stuff has problems when hitting the consumer's hands. Heck, even made in the Western World goods have gads of problems.