Hello everyone, I am not a sophisticated user as you folks are, but I would really like to know if this sounds familiar to any of you, and I am at the end of my rope. I'm just an average user on an HP desktop, Windows 10 -- this morning I booted up Word, made a few notes, collapsed it to work online, and then saw that the icon in my toolbar was gone. so was the open page. If you put your cursor there, it says Word and you can see a faint outline of the shape in black, but nothing happens. The icon on my desktop is a blank page. Word files open with Notepad. It's gone. I can't recount everything that has happened since in any detail, it's insane, but through my own research and then repeating the same steps courtesy of someone on the Microsoft Forum, I have tried to uninstall Office about 7or 8 times, and it's not working, because Excel boots up, no problem. Still, I went ahead with the reinstall (I use Word 2019), and followed the prompts to the letter but the only option it gives me is to buy 365 in order to do it, and I can't afford it, and I feel like I'm being held hostage by Microsoft. I don't go to any dodgy sites, I don't click on anything in emails, I have good antivirus software, I just cannot understand why Word disappeared like that. I never knew 365 was subscription, I find that outrageous, I'm sure I'm not the only one, I can get Home and Student Office 2021 with a break at a local office store, at least that lasts, but really, for how long, if I don't know how or why this happened, how can I be sure the newer one will be OK? I'm overwhelmed and any bit of your experience and expertise you'd care to share to help me, I'd be very grateful for, thank you.