Misaligned I/O at the back

[mirror.pigeons]

Hi Everyone,

I have an ASUS Prime Z370-A.

The I/O shield has quite a thick “padding” on it, and i had to push the motherboard quite hard against the I/O shield just so I could line up the screws to screw in the motherboard to the case.

However, it doesn’t matter how I adjust it the ports don’t quite line up.

I could still plugs things in but they are kinda slanted.

Do you guys think I should just remove the I/O shield entirely because I don’t know if the constant pressure pushing against the I/O shield as well as plugging usb in slanted would be bad for the mobo?

 

[USAFRet]

Do you have the motherboard standoffs installed correctly?

 

[smorizio]

you made a first time error. the io shield has to go on first and sometime you need to use a rubber mallet to snap the io shield in. once the shield is in make sure the mb is straight.

 

[J_E_D_70]

Not surprised. My Asus TUF had thesame issue and they will not send a new one without returning the whole thing.

I took it out and bent the bottom edge down and that was just enough.

 

[mirror.pigeons]

Not surprised. My Asus TUF had thesame issue and they will not send a new one without returning the whole thing.

I took it out and bent the bottom edge down and that was just enough.

May I ask if you removed the padding?

And I think I am gonna use a pair of scissors to make the holes bigger.

 

[mirror.pigeons]

Do you have the motherboard standoffs installed correctly?

you made a first time error. the io shield has to go on first and sometime you need to use a rubber mallet to snap the io shield in. once the shield is in make sure the mb is straight.

Yeah I inserted the I/O shield from the inside first. However, I assumed my motherboard is straight otherwise I won't be able to screw the mobo onto the case?

 

[J_E_D_70]

Didnt remove anything just mashed it down a bit.

 

[smorizio]

pull the mb off the standoffs and move it out of the way. what your looking for is the io to be snapped in on all 4 sides. when it snapps in it make a snapping sound. sometimes you need a hammer and block of wood to tap it in if you cant move it with your fingers. in your photo the bottom of the io is not in.