Missing .dll

[cheryl]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Since I installed SP2 I am unable to remove or add window components; the
reason given is the file custsat.dll on Messenger is needed. I am asked to
copy files from C:|windows|i386 by clicking OK; this opens the i386 directory
but tells me that custsat.dll cannot be found; consequently the installation
or removal cannot continue. I would appreciate any suggestions how to locate
this file. Thx.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi

How did you install SP2? If with a slipstreamed SP2 CD try using that in cd
drive instead.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


"Cheryl" <Cheryl@discussions.microsoft.com> wrote in message
newsA951F7A-8B7F-492A-8566-C81494B54F7E@microsoft.com...
> Since I installed SP2 I am unable to remove or add window components; the
> reason given is the file custsat.dll on Messenger is needed. I am asked
> to
> copy files from C:|windows|i386 by clicking OK; this opens the i386
> directory
> but tells me that custsat.dll cannot be found; consequently the
> installation
> or removal cannot continue. I would appreciate any suggestions how to
> locate
> this file. Thx.
>

 

[cheryl]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I downloaded SP2.

"Will Denny" wrote:

> Hi
>
> How did you install SP2? If with a slipstreamed SP2 CD try using that in cd
> drive instead.
>
> --
>
> Will Denny
> MS-MVP - Windows Shell/User
> Please reply to the News Groups
>
>
> "Cheryl" <Cheryl@discussions.microsoft.com> wrote in message
> newsA951F7A-8B7F-492A-8566-C81494B54F7E@microsoft.com...
> > Since I installed SP2 I am unable to remove or add window components; the
> > reason given is the file custsat.dll on Messenger is needed. I am asked
> > to
> > copy files from C:|windows|i386 by clicking OK; this opens the i386
> > directory
> > but tells me that custsat.dll cannot be found; consequently the
> > installation
> > or removal cannot continue. I would appreciate any suggestions how to
> > locate
> > this file. Thx.
> >
>
>
>