Question Missing Ethernet Driver in Device Manager

Mo10Ko

Reputable
Apr 22, 2022
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4,535
Hi, I just updated to Windows 11 after putting it off for basically as long as possible. I did a full clean install, and like usual I had the mobo drivers on a USB to install the wifi drivers. However, when I tried to install the ethernet driver, a command line just flashed and nothing happened. Nothing under the network section in setttings, and I double checked device manager, nothing there. There is actually no ethernet device there, not even under hidden items. I can see my wifi card and bluetooth, but nothing for ethernet. From what I can find, my mobo uses Intel i226-V, so I went to Intel to download the driver from there, but then the install tool says no intel network device detected.

Just going over things I have checked: Intel LAN Controller is on in BIOS, ipconfig /all says ethernet adapter bluetooth network connection: media disconnected but the description says the bluetooth device is there, adding/updating drivers and choosing the folder with the driver. If I missed any "obvious" things to check then let me know, but I guess I am just lost as to why there is no device at all for ethernet. I think back in the day I have dealt with something like this but that had the hidden code 45 device and I could see there was something. If anyone has any suggestions at all that would be great!

Specs:
9800X3D
ASUS B850i
RTX 3080
DDR5 8000 CL38
 
I did a full clean install
Installing the OS in offline mode? Manually installing all drivers in an elevated command, i.e, Right click installer>Run as Administrator?

ASUS B850i
Is this the motherboard you're working with? On that note, what BIOS version are you on for your motherboard?
 
There is actually no ethernet device there, not even under hidden items.
If anyone has any suggestions at all that would be great!
First you have to install chipset drivers.
Only then install lan drivers.
Download from motherboard manufacturer support site.
In chipset drivers section click on <Show All> and download/install latest AMD chipset driver.
(For windows 11 by default only AMD NPU driver is being shown in chipset section. You have to click on <Show All> , to reveal AMD chipset driver.)

 
Last edited:
Yes: post the full results of "ipconfig /all". You should be able to copy and paste the results into a post without needing to retype everything.

As for networking: you mentioned both Ethernet (wired) and wireless.

Ensure that only one network adapter (either wired or wireless) is enabled on the system in question.