Question Missing memory??

Jun 16, 2019
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Hi everyone!

I got a problem with my computer and it is RAM.

- Got 64GB installed (4x16GB)

  • BIOS can see all of 64GB
  • Windows only see 16GB
(Windows 7 Ultimate 64 bit)

So, please help! Thanks!
 
As in, when you bought them, did all of the sticks come from one pack? Or were they in seperate packs?

Do you have latest BIOS installed?
May want to go into BIOS and enable XMP (may require voltage change) too following those.
 
Jun 16, 2019
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They came in one box and inside a box, they are separate plastic boxes

Checked Asus website and I already have latest BIOS installed.

Calvin7,
If I got 16GB RAM, so, why BIOS showing 64GB / 128GB MAX?
 

DMAN999

Commendable
Apr 17, 2019
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If the BIOS sees them all then they should be able to be recognized by Windows.
I would check the MAX memory box and click apply then reboot and once in Windows uncheck the Max Memory box and click Apply then reboot again and see if that solves the issue.
 
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