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Archived from groups: alt.sys.pc-clone.gateway2000,microsoft.public.windowsxp.help_and_support (More info?)
I have a friend who cannot boot into Windows XP Home on a Gateway 500S PC.
He gets a message regarding a missing or corrupt
\WINNT\SYSTEM32\CONFIG\SYSTEM. The message says to reboot with the
installation CD in the drive and press R at the first screen. I tried
booting into safe mode and safe mode with command prompt, but I ended up
with the same error message. I got to the Recovery Console, but I have no
experience extracting a file here, and, all of the instructions I could find
were very confusing.
I found instructions on the Gateway Website for a Repair Installation, but I
was unable to follow the first 4 steps of the instructions because I can't
get into Windows. Here are the first 4 steps:
1.. From the Start menu, click Run.
2.. In the Run dialog box, in the Open text box, type: cmd. Click OK.
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3.. Delete the undo_guimode.txt file. In the C:\Windows\System32\cmd.exe
dialog box, type: del /a /f c:\windows\system32\undo_guimode.txt. Press the
ENTER key.
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Note: If a "Could not find C:\Windows\System32\Undo_guimode.txt" message
appears, then the file was not created. Proceed to step 4.
4.. In the C:\Windows\System32\cmd.exe dialog box, type: exit. Press
ENTER.
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Any help you can give me will be appreciated.
I have a friend who cannot boot into Windows XP Home on a Gateway 500S PC.
He gets a message regarding a missing or corrupt
\WINNT\SYSTEM32\CONFIG\SYSTEM. The message says to reboot with the
installation CD in the drive and press R at the first screen. I tried
booting into safe mode and safe mode with command prompt, but I ended up
with the same error message. I got to the Recovery Console, but I have no
experience extracting a file here, and, all of the instructions I could find
were very confusing.
I found instructions on the Gateway Website for a Repair Installation, but I
was unable to follow the first 4 steps of the instructions because I can't
get into Windows. Here are the first 4 steps:
1.. From the Start menu, click Run.
2.. In the Run dialog box, in the Open text box, type: cmd. Click OK.
View Picture
3.. Delete the undo_guimode.txt file. In the C:\Windows\System32\cmd.exe
dialog box, type: del /a /f c:\windows\system32\undo_guimode.txt. Press the
ENTER key.
View Picture
Note: If a "Could not find C:\Windows\System32\Undo_guimode.txt" message
appears, then the file was not created. Proceed to step 4.
4.. In the C:\Windows\System32\cmd.exe dialog box, type: exit. Press
ENTER.
View Picture
Any help you can give me will be appreciated.