Missing URL Search Hook

G

Guest

Guest
Archived from groups: microsoft.public.windows.networking.wireless (More info?)

When I go to my internet explore and try to go to a differnet webpage, it
redirects me to the page that says the page can not be found. I called my
internet service provider and he said that a hijacker stole my brower. If you
know what to do and how to fix this problem please type back!!
Thanks!
 

Malke

Distinguished
Apr 6, 2004
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Archived from groups: microsoft.public.windows.networking.wireless (More info?)

perfect0003 wrote:

> When I go to my internet explore and try to go to a differnet webpage,
> it redirects me to the page that says the page can not be found. I
> called my internet service provider and he said that a hijacker stole
> my brower. If you know what to do and how to fix this problem please
> type back!!
> Thanks!

This isn't a wireless issue. You have malware on your computer.
Following these removal steps, doing everything with updated tools in
Safe Mode. If the instructions look too daunting, it's perfectly OK to
admit that and just take the machine to a good local professional (not
a BestBuy or CompUSA type of store) and do something fun while they fix
it.

After deleting all Temporary and Temporary Internet Files:

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix (or WinSockFix for XP which you
can get from MajorGeeks) - see links below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See below for
HijackThis links, including sites where you can post your HJT logs. A
combination of HijackThis and About:Buster works well in removing the
About:Blank homepage hijacker. Again, this is an expert tool and
novices should get help with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Links to help with malware:

Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.majorgeeks.com - good download site
http://www.intermute.com/spysubtract/cwshredder_download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
removing spyware
http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://aumha.net - forums
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/

General:
http://aumha.net - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Malke
--
MS MVP - Windows Shell/User
www.elephantboycomputers.com
In Memoriam - MVP Alex Nichol
The world is diminished without him.
 

Vlad

Distinguished
Sep 27, 2001
40
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Archived from groups: microsoft.public.windows.networking.wireless (More info?)

YOU HAVE TO INSTALL A SPYWARE REMOVAL TOOL - TAKE ADVANTAGE OF THE MICROSFOT
FREE BETA TOOL DPYWARE REMOVAL - IF DOES NOT WORK USE S&B SPYBOT ALTERNATE
WITH ADARE FROM LAVASOFT - IS A EASY TASK -GOOD LUCK.
VLAD

"perfect0003" wrote:

> When I go to my internet explore and try to go to a differnet webpage, it
> redirects me to the page that says the page can not be found. I called my
> internet service provider and he said that a hijacker stole my brower. If you
> know what to do and how to fix this problem please type back!!
> Thanks!
 

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