Question MOBO only recognizes 2 SATA HDDs (I have one M.2 Adata)

[francoteves]

Greetings friends,

I have an ASUS B450 F board and it only recognizes 2 SATA HDDs (I have 3 connected, and still need to connect one more). I have an Adata M.2 running and although I'm aware that in the manual says "When the M.2_1 Socket 3 is operating in SATA or PCIE mode, SATA6G_5/6 ports will be disabled" I have six SATA ports available and I'm only using 3. I already tried connecting the no detected HDD in all the empty ports, reboot and nothing.

Would you help me please? Thank you.

 

[bignastyid]

Is one of the drives plugged into sata 5 or 6? 5 and 6 are the 2 closest to the memory slots.

 

[francoteves]

Yes, only one, but the it's strange that the one connected in 5/6 is recognized and the one not recognized is in the middle (3/4). Once I tried moving all the hdd and I had to reinstall Windows because I don't know what happened and it didn't let me do anything, not even from the Windows installation disk.

So, i f I move it out of 5/6 how do I fix that problem and not have to reinstall windows?

 

[bignastyid]

Moving a drive to a different sata port does not require an OS reinstall. I suspect that boards has other problems. What bios revision are you running?

 

[francoteves]

I hope not. Everything is new but the hdds (M.2 is the only new) and all hdds work because I tested them. My BIOS version is: 2.8 ; Embedded Controller: 255.255; Bios version/date: 0504 7/9/2018.

There is a newer version online but it is a *.cap file and I don't know how to install. https://www.asus.com/us/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_Download/

 

[bignastyid]

First bios rev was 0504, then 4 other releases 0602,1003,1103 and the newest is 1201. You can try flashing the bios to 1201. If flashing the bios doesn't fix the sata ports you'll want to contact ASUS as an RMA maybe needed.

 

[francoteves]

Wow, that out of date it is!!! I'll look up on internet how to flash it (it sounds scary). Is it dangerous to try i on my own?

 

[francoteves]

Wow, I'm so happy now. Everything worked as you instructed. Thank you very much for your support friend.