Hello, I am contacting you because I had a problem on my new pc.
Here is the config:
-R5 5660X
-XFX Speedster 319 RX 6800
-Seasonic FOCUS PX 650 W Platinium
-Aorus B550 Pro AC
-CORSAIR Dominator
Yesterday evening I wanted to connect a usb-c cable to the back of the pc (mac cable) to be able to connect my phone as a modem.
Without entering the cable, it was enough that it is in contact with the port for the pc to shut down suddenly. I did not know where it came from at the beginning but after a few seconds my pc was powered again and it did it again when I wanted to insert the cable.
I have already started the return procedure for the motherboard but am worried about the processor and ram, read that they could be affected.
Do you have an idea ? Could they have become unusable?
Thank you in advance.
Here is the config:
-R5 5660X
-XFX Speedster 319 RX 6800
-Seasonic FOCUS PX 650 W Platinium
-Aorus B550 Pro AC
-CORSAIR Dominator
Yesterday evening I wanted to connect a usb-c cable to the back of the pc (mac cable) to be able to connect my phone as a modem.
Without entering the cable, it was enough that it is in contact with the port for the pc to shut down suddenly. I did not know where it came from at the beginning but after a few seconds my pc was powered again and it did it again when I wanted to insert the cable.
I have already started the return procedure for the motherboard but am worried about the processor and ram, read that they could be affected.
Do you have an idea ? Could they have become unusable?
Thank you in advance.