Hi,
For the past year or so my modem has been rebooting every day at around 6pm. On weekends its more like 8 or 9 times during the day. Ive spoken with my isp (videotron) many times and they've always sent techs who do the same thing each time and switch out the modem for a new one. The thing is the problem continues to happen regardless of what they do. After my last call with them they now think its my homes electrical wiring thats causing the modem to have power fluctuations and start to reboot itself. They advised me to plug it into a different outlet. This did not change anything and the problem continues to happen.
The strange thing is that it shuts off at 6 (give or take 10min) Every. Single. Day. Which to me doesn't seem like it would be an electrical problem because this happens even when I'm the only one home and there are almost no lights or appliances on in the house.
I would really appreciate it if someone could help me get to the bottom of this.
Thank you,
Adam
For the past year or so my modem has been rebooting every day at around 6pm. On weekends its more like 8 or 9 times during the day. Ive spoken with my isp (videotron) many times and they've always sent techs who do the same thing each time and switch out the modem for a new one. The thing is the problem continues to happen regardless of what they do. After my last call with them they now think its my homes electrical wiring thats causing the modem to have power fluctuations and start to reboot itself. They advised me to plug it into a different outlet. This did not change anything and the problem continues to happen.
The strange thing is that it shuts off at 6 (give or take 10min) Every. Single. Day. Which to me doesn't seem like it would be an electrical problem because this happens even when I'm the only one home and there are almost no lights or appliances on in the house.
I would really appreciate it if someone could help me get to the bottom of this.
Thank you,
Adam