Question Monitor getting no signal & USB ports getting no power ?


Jul 9, 2014

A couple of months ago I updated everything in my pc except the graphics card. I moved to another country for my studies and about a week ago I got it shipped here. Before coming I took out the graphics card and stuffed the interior with air chambers to make sure it survived the shipping. I got it yesterday and I was happy to see that it seemed intact. However after reinstaling the graphics card and trying to use the PC the problems became apparent. The situation is as follows:

  • The screen (connected by HDMI) gets no signal
  • Neither the keyboard nor the mouse lights turn on so I understand they're getting no power from the ports
  • Holding the power button does not turn off the pc (the only way I can do it is to flip the PSU switch, which I understand isn't a thing I should do)
Does anyone here know what the issue could be? All help is welcomed

The PC's components are:
CPU: AMD Ryzen 7 3700X 3.6GHz
PSU: Thermaltake Smart BM2 650W 80 Plus Bronze
Motherboard: Gigabyte B550M Aorus Elite
RAM: Kingston HyperX Fury Black DDR4 3200Mhz PC-25600 16GB 4x8GB CL16
Case: Lian-Li LanCool 205
Drive: Kioxia EXCERIA 1TB SSD NVMe M.2 2280
CPU Cooler: Cooler Master Hyper 212 LED Turbo
GPU: Gigabyte Nvidia GTX 970 4GB