[SOLVED] Monitor goes black and shuts off when gaming ?

[Artisan_]

Let me start off by saying that i have a rx5700xt, and a 750w power supply. So, in many/most games that I play (apex legends/battlefield V, etc.) My monitor will go black. The issue goes deeper as it it displays a "no signal found" warning. Next, ill have to immediately shut the entire computer off. (mind you the computer itself is still running [or at least the fans and rgb are]) If i am not able to turn my computer off by the time hte monitor fully shuts off, the next time i boot up my computer my graphics drivers will be uninstalled. I tried reinstalling windows once to fix the issue, it helped for a little, but now the issue is back.



Any help is appreciated,

Thanks

 

[Colif]

Let me start off by saying that i have a rx5700xt, and a 750w power supply.

what make/model PSU?

If i am not able to turn my computer off by the time hte monitor fully shuts off, the next time i boot up my computer my graphics drivers will be uninstalled.

Thats not a display problem, its the PC. MOnitor can't make PC forget drivers... I am not sure what can really.

I don't understand how the drivers can be uninstalled though. I have seen it before, Its not like I don't believe you... just not sure how that works.
I assume you don't have any problems reinstalling them?
Where are you getting drivers from? AMD or the card maker? It shouldn't make any difference but I would try the drivers suggested by card maker and see if they work any better.

I have had the no signal found thing when the extra power cables on my GTX 980 weren't attached firmly, I don't know if that could be cause here... I haven't had an AMD card in a while.

 

[Artisan_]

what make/model PSU?


Thats not a display problem, its the PC. MOnitor can't make PC forget drivers... I am not sure what can really.

I don't understand how the drivers can be uninstalled though. I have seen it before, Its not like I don't believe you... just not sure how that works.
I assume you don't have any problems reinstalling them?
Where are you getting drivers from? AMD or the card maker? It shouldn't make any difference but I would try the drivers suggested by card maker and see if they work any better.

I have had the no signal found thing when the extra power cables on my GTX 980 weren't attached firmly, I don't know if that could be cause here... I haven't had an AMD card in a while.

what make/model PSU?

I have an EVGA 750w gold psu, so it might be the issue, but the computer itself stays running so im not sure.

Where are you getting drivers from? AMD or the card maker?

Ive tried using every recommended driver made within the past year from amd themselves, no luck.

Maybe i should try new cables? but the issue I have with that is that I am able to recreate it by doing a certain action within a game, making me believe it may not be a cable issue

I am going to try blocking windows auto-driver installations and do a clean install and see how that works

 

[Karadjgne]

Check for virus AND malware, they are 2 seperate things. Many questionable website links can contain hidden code, a simple and easy one just changes the first letter of the drivers, so on boot it doesn't see the amd.inf it's looking for but zmd.inf is present.

 

[Colif]

The issue goes deeper as it it displays a "no signal found" warning.

trying a new cable could be fix since its listed as one for that message.

are you getting any BSOD?
malware is possible reason drivers are not seen at startup
tried running DDU and reinstall drivers AMD drivers? https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/