Monitor goes loses signal after windows logo

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essex23

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Dec 31, 2012
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Ok...I am a little befuddled by this issue that just started today.

I got a new case and Noctua cooling system for my rig this past week thanks to some lovely Christmas money. Took a few hours, migrated my system over...bada bing, bada boom. Easy peasy.

Then...today. Problem.

Turn my computer on, get to the windows logo....then the monitor says it lost the signal. Go into safe mode...same thing. Take my DP cable, plug it into the on-board video port, won't even get a signal at all from fresh boot. So, I take out the card (MSI GTX 970 Gaming 4G for those that need that info), and it comes up no problem. So naturally I think to try a different PCIe slot...same issue. No signal at Win logo, no signal when plugged in to mobo while card is still in. But every time the card is removed, I have no problem getting to the desktop.

This began, I think, then the night before I had updated my Nvidia driver, and downloaded about 11 Windows updates. I have seen where people recommend rolling back the driver, but I can't even get to that when the card is in. And I can't reinstall them because 1) can't get past Win logo when card is in, and 2) drivers won't install unless the cars is plugged in.


Anyone have any guess as to what this particular variant of this issue might be caused by? Much obliged for any and all assistance.


System Specs:
CPU: i5-3570K
Mobo: ASUS Sabertooth Z77
RAM: Kingston Hyper X, 32GB DDR3
GPU: MSI GTX 970 Gaming 4G
PSU: EVGA SuperNOVA 1000 P2
CPU Cooler: Noctua NH-D15S (with Noctua NF-A15 & NF-F12 Chromax fans)
 
I had the same problem once, and the same thing happened to me. After a long time, I found out the problem. Because the windows logo is showing and then after that nothing loads, it means that the windows graphics drivers are working fine, while the Nvidia drivers aren't. I wouldn't say the Nvidia drivers aren't working, but I think that they don't support your monitor anymore. The best thing you can do is either try a different, newer monitor, or use a different monitor to roll back your Nvidia drivers.
 




Tried that several times. Still no joy.

 


I would hope it isn't that Nvidia isn't supporting my monitor. I just bought it in August, brand new LG 29UM68 29" ultrawide.

Even tried going to prior driver version I know that worked and still got the same issue happening, no signal. 🙁

 


 


I thought that about it the Nvidia drivers as well. I've tried the last 6 versions of Nvidia drivers and still have no luck. Still get the same issue. And my monitor is pretty new....LG 29" ultra wide that is less than 2 years old. Even went back and used the monitor I was using prior to that and got the same result. I'm really stumped by this now.
 
Is it possible that the motherboard itself is having issues with the video card slots? I got a older Nvidia card, something like an 8800 series, and had the exact same issue. Used both Pcie slots, installed multiple versions of Nvidia drivers, uninstalled, removed the card, reinstalled, prayed to the gods, sacrificed a small goat (stuffed animal of course, no real animals were harmed), and made a blood oath to never touch a console game system.

Still....exact. same. problem.

Nothing I do fixes this issue.
 
Have you tried any kind of "driver cleaner" software, such as DDU or driver sweeper? Sometimes there are registry settings, ect. that stick around after a standard uninstall of drivers. I had this same thing happen before a year or two back, and it was the Nvidia drivers. After Windows logo, I would lose signal to monitor. I went through the driver uninstall process, and went back to a clean install of ones I was using prior, and all was fine.
 


Yep....tried DDU. No effect on the situation.
 


I'm starting to think that as well about doing a fresh OS install. I'd have to find a way to put my Win7 CD on a USB drive though since my new case doesn't have a slot for a CD drive.

But I also have no idea how to do the PCI-e gen swapping bit. lol
 
This is so silly but I had exactly same issues with my graphics card.. the solution to the problem was even more silly... some cases come with pre-attached motherboard mounting screws so in most of cases people just mount the motherboard with those.. but the problem is that these pre attached screws are not enough if you were to mount a high end graphics card to your system.. for me the problem was that even though I heard the clicking sound when mounting my gpu it still did not mount properly as the metal plate on the opposite side (on the graphics card) from the clicking part was on the way.. the gpu was 0.3cm away from being mounted fully and it created the no signal issue after installing gpu drivers.. solution: lift the mb with extra screws up or alternatively make a hole to your case so the gpu metal plate can go through it...
 
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