Hi guys, I recently bought my first ever pc, but have been experiencing an issue where my screen goes black for a couple of seconds while playing games in full-screen such as Rainbow Six Siege and CS:GO.
I should mention that (since I have little knowledge of how to build a PC) I used a website where I chose all the parts, and the people there built it for me and shipped it. I don't know whether the issue is being caused by a faulty piece of hardware (I went with well-known brands, so I doubt it), or whether it's to do with drivers, cables not being fully plugged in, etc.
My monitor is an Acer XF250Q (240Hz), but when playing windowed I can only play in 60Hz, which is why the screen blacking out is such a problem as I can't make use of the higher refresh rate. I'll list my specs below if that helps at all, but it's not a problem of whether I can't run the game, as I get 400-1000 fps when on max settings.
CPU - AMD Ryzen 9 3900X (3.8GHz)
GPU - AMD Radeon RX 5700 (8GB)
Memory - 32GB DDR4 RAM
Any solutions would be really appreciated, thanks in advance guys
I should mention that (since I have little knowledge of how to build a PC) I used a website where I chose all the parts, and the people there built it for me and shipped it. I don't know whether the issue is being caused by a faulty piece of hardware (I went with well-known brands, so I doubt it), or whether it's to do with drivers, cables not being fully plugged in, etc.
My monitor is an Acer XF250Q (240Hz), but when playing windowed I can only play in 60Hz, which is why the screen blacking out is such a problem as I can't make use of the higher refresh rate. I'll list my specs below if that helps at all, but it's not a problem of whether I can't run the game, as I get 400-1000 fps when on max settings.
CPU - AMD Ryzen 9 3900X (3.8GHz)
GPU - AMD Radeon RX 5700 (8GB)
Memory - 32GB DDR4 RAM
Any solutions would be really appreciated, thanks in advance guys