I've had a huge headache since buying a new graphics card. I've combed through these forums and other forums for help and have reached a dead end. Here's my basic set up:
Intel 4770k CPU
GTX1080 Ti
Seasonic 80+ Gold 650W PSU
16GB DDR3 RAM
Dell E228WFP 22" flat panel widescreen monitor (pretty old)
Asus Z97A Motherboard
I bought the 1080Ti to replace my aging GTX780. The 1080Ti was an open box item I bought at a pretty good price--the sales person said it was tested and worked fine. I got home, installed, fired up the computer, and immediately downloaded the latest drivers. I also did some Windows updates that were pending. Restarted the computer, and here's where the headache started. Goes through POST, then I hear the Windows "start up chime." However, my screen is black, and my monitor just has "power saving mode" scrolling across it. the 8+6 pins are snug, the card is locked into the PCIe slot. The fans are spinning and it's lit up. Hmmm. So I immediately think that something is awry with the drivers or windows update. Do some searching, boot in safe mode, and do a system restore in hopes it will work again. No dice. Do some more research, boot again in safe mode, download the DDU program, and wipe all of my NVIDIA drivers, thinking my old card and new card's drivers are conflicting. I do all this in safe mode, restart, turn off, reinstall the card, and same problem. Now I'm sure this open-box GPU is garbage, and someone lied to me. So I take it to a computer shop and ask them to put it in one of their builds and see if it works for them.
In the meantime, I am putting my old GPU back into my computer, and now I'm having the same issues--I can't even get the 780 back functioning. I run the DDU app to get rid of possible old 1080Ti drivers, but when I boot, I'm getting the same problem. Windows chime is audible but the screen is black. Everything appears to be working in the background--I can enter my password and hit enter, and the log-on sound goes off, so that's good I guess. But I can't see anything. So, now I'm wondering if something is wrong with my motherboard/PCIe slot. I switch out to another slot, but same problem.
Go back to the computer store, they say the 1080Ti works for them. So that rules out the card. Unscrew my DVI cable, resecure it (yes, it's plugged into the GPU)...I remove the GPU, plug the DVI cable into the onboard Graphics so I can see. Try the 1080 GPU again, reinstall drivers--this time old drivers--no dice. I update BIOS. No dice. Take CMOS battery out. Take jumper out. Try hooking my TV up to the GPU with an HDMI cable. Nope. Remove RAM and reinsert RAM. Clean components. Nothing. I've gone into BIOS and try to force it to read through PCIe, it doesn't work. My PSU should be adequate for my build.
I'm pretty much at a loss here. I was concerned it had to be my motherboard, but I really don't want to go buy a new one and essentially reassemble everything unless I know it's at fault. When I go into device manager after physically installing the 1080Ti, under display, it says basically I'm using onboard graphics, which makes sense, since no drivers are installed. After I install drivers, reboot--black screen. To make sure it was actually recognizing the device, I booted in safe mode, went into device manager, and it now lists the 1080Ti under devices. This means that it is actually being recognized by the Mobo, right? And it's not just listed there because there are drivers for it?
One last thing that may or may not be relevant. Occasionally, I will get to the windows splash screen--but it's frozen there. It still makes the chime noise...but the display is frozen (however, I don't have the black power save mode message).
Anywho, thanks for any help. It's incredibly frustrating and maybe I'm missing some steps or haven't thought of a few things.
Intel 4770k CPU
GTX1080 Ti
Seasonic 80+ Gold 650W PSU
16GB DDR3 RAM
Dell E228WFP 22" flat panel widescreen monitor (pretty old)
Asus Z97A Motherboard
I bought the 1080Ti to replace my aging GTX780. The 1080Ti was an open box item I bought at a pretty good price--the sales person said it was tested and worked fine. I got home, installed, fired up the computer, and immediately downloaded the latest drivers. I also did some Windows updates that were pending. Restarted the computer, and here's where the headache started. Goes through POST, then I hear the Windows "start up chime." However, my screen is black, and my monitor just has "power saving mode" scrolling across it. the 8+6 pins are snug, the card is locked into the PCIe slot. The fans are spinning and it's lit up. Hmmm. So I immediately think that something is awry with the drivers or windows update. Do some searching, boot in safe mode, and do a system restore in hopes it will work again. No dice. Do some more research, boot again in safe mode, download the DDU program, and wipe all of my NVIDIA drivers, thinking my old card and new card's drivers are conflicting. I do all this in safe mode, restart, turn off, reinstall the card, and same problem. Now I'm sure this open-box GPU is garbage, and someone lied to me. So I take it to a computer shop and ask them to put it in one of their builds and see if it works for them.
In the meantime, I am putting my old GPU back into my computer, and now I'm having the same issues--I can't even get the 780 back functioning. I run the DDU app to get rid of possible old 1080Ti drivers, but when I boot, I'm getting the same problem. Windows chime is audible but the screen is black. Everything appears to be working in the background--I can enter my password and hit enter, and the log-on sound goes off, so that's good I guess. But I can't see anything. So, now I'm wondering if something is wrong with my motherboard/PCIe slot. I switch out to another slot, but same problem.
Go back to the computer store, they say the 1080Ti works for them. So that rules out the card. Unscrew my DVI cable, resecure it (yes, it's plugged into the GPU)...I remove the GPU, plug the DVI cable into the onboard Graphics so I can see. Try the 1080 GPU again, reinstall drivers--this time old drivers--no dice. I update BIOS. No dice. Take CMOS battery out. Take jumper out. Try hooking my TV up to the GPU with an HDMI cable. Nope. Remove RAM and reinsert RAM. Clean components. Nothing. I've gone into BIOS and try to force it to read through PCIe, it doesn't work. My PSU should be adequate for my build.
I'm pretty much at a loss here. I was concerned it had to be my motherboard, but I really don't want to go buy a new one and essentially reassemble everything unless I know it's at fault. When I go into device manager after physically installing the 1080Ti, under display, it says basically I'm using onboard graphics, which makes sense, since no drivers are installed. After I install drivers, reboot--black screen. To make sure it was actually recognizing the device, I booted in safe mode, went into device manager, and it now lists the 1080Ti under devices. This means that it is actually being recognized by the Mobo, right? And it's not just listed there because there are drivers for it?
One last thing that may or may not be relevant. Occasionally, I will get to the windows splash screen--but it's frozen there. It still makes the chime noise...but the display is frozen (however, I don't have the black power save mode message).
Anywho, thanks for any help. It's incredibly frustrating and maybe I'm missing some steps or haven't thought of a few things.
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