Monitor Issues When Waking From Sleep Mode

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leedogan

Feb 20, 2018
3
0
10
Hello,
Don't really know if I should be in Hardware Related or Software (Windows 7) Related issues. Please point me to the right place if I've errored.

Haven't changed anything that I'm aware of, but I recently started having a problem with my desktop computer. When waking from Sleep Mode, the primary display (With Desktop) has no signal and secondary becomes my primary, with my Desktop.

If I Cold Start the computer or do a restart, after experiencing the above condition, all things come up normally .

Additionally, I found that the same thing happens when I start in Safe Mode, prior to running DDU in preparation for a clean install of latest Nvidia drivers . Again, a restart in Normal Mode clears the problem.

Nothing changed with the installation of the new drivers .

Any help or suggestions would be greatly appreciated !



OS Win 7 Pro 64-bit (Updates Current to 03/11/2018)

Mobo Asus Z97-Deluxe USB/3.0

Processor Intel i7 4790 Quad Core (No Overclock)

Ram 32 GB DDR-3 Corsair Vengeance Pro @ 1333 MHz

Video EVGA Nvidia GeForce 1070 FTW w/ 8GB DDR-5 (No Overclock)

Monitors (2) ViewSonic VX2770 SERIES ips monitors (Desktop on monitor #1)

SSD (3) 500 GB Samsung EVO 850

HDDs 1TB & 2TB Western Digital Drives (Storage)

DVD Lite-ON iHAS124 Dual Layer

Cooling Corsair Hydro H100i GTX Liquid Cooler

Case Corsair Carbide Air 540 ATX Cube

PSU PC Power & Cooling Silencer Series 850 Watt 80+ Gold Semi-Modular

UPS APC Back-UPS Pro 1500
 
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L

leedogan

Feb 20, 2018
3
0
10

Scout_3
Thank you. Due to your suggestion, almost all is well now. Never occurred to me that the APC Back-UPS could have been the cause of my problems .

I hadn't noticed that the APC UPS had a small battery symbol containing a red (X) . Was only running at 16%, with 54 min. runtime . I had recently installed new batteries . What the heck ?

Long story, short, I did a reset . Unloaded all connected devices, unplugged the APC, removed the batteries, pressed the power button for 5 seconds . Then reversed the process until I was back to where I had started . At power on, both monitors came up with a signal and after a few minutes, I put the system to sleep . When it woke up, all things were as they were before I put it to sleep .

"Almost all is well now", except the Win Desktop was on the right-hand number 2 (DVI) display . But, I could now access the left-hand number 1 (HDMI) display, by moving the cursor to the right on right-hand number 2 and entering the left-hand number 1 display from the left . Things remained this way even after several sleep/ wake cycles . Tried the Nvidia app and the Win 7 resolution app to move the displays around, where #1 with desktop, would be on the left . No joy. Tried swapping the cables at the displays only. No joy!! How can that be ?

Physically moved the still connected displays . Sucess , cold start and wake after sleep . I'll just learn to live with #2 as primary display . Maybe I need re-consider my position on things Supernatural .

Will be marking your suggestion as a Solution because it got me to the end point . For that,

Thank You !

 
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F

friedlander.m.s

Honorable
Feb 16, 2018
77
0
10,710


Don't ever use standby or sleep mode.
Windows has always had problems after the computer is "supposed to" wake up.
The problem is: the whole system doesn't wake up after going to sleep. This is a known issue...my system has the same problem.

Unfortunately, the default power settings dumb-down the possible speed of the computer.

Start> Control panel > look in the upper path bar, click on the arrow ">" after "control panel."
this opens a drop down menu
Then click "All control panel items"
Click: Power Options
Click: Show Additional Plans
Click: The arrow, check the box that says "high performance."
Click: Change Plan Settings
Turn Off Display: Never
Put Computer to Sleep: Never
Click: change advanced power settings
Hard Disk : turn off hard disk after: Never
Wireless adapter Settings: power saving mode Setting: Max Performance
Sleep: sleep after: Never
Allow Hybrid Sleep: Setting: Off
Hibernate After: Setting: Never
Allow Wake Timers: Setting Disabled
USB Settings: selective suspend setting Setting: Disabled
PCI Express Link Power State Setting: off
Display: turn off display Setting: Never (turn off monitor manually if desired)
Multimedia Settings
When sharing media : prevent idling to sleep
When Playing video: Setting: optimize video quality
Now: Click "OK"
Computer> system properties > Now open the Device Manager
Click On: mice and pointing devices ">" click on the arrow
Double Click on HID complaint Mouse
Click: power management tab
UN-check the box that says: "allow computer to turn off this device to save power"
Now open all devices on the list, and turn OFF all power savers, for every device, as above.
Now Click " OK"
Antivirus: set for "multimedia mode."
This prevents updating from interrupting your media. If you do not have an antivirus with this feature: get a different antivirus.
Set ALL updates to: manual. This prevents an update from eating resources that you would otherwise be using.

Free antivirus from internet: I do not recommend that you install any "free" security tools.
I do not recommend installing "cleaner," "sweeper," "driver helper,"or any free junk from the internet.

Avoid any download which claims to "fix" your computer.

I recommend that you use a professional all-in-one security application - not a free download.

Please consider, when you install multiple security programs, they can conflict with each-other. That's why you should use "all-in-one" pofessional security.
Restart the computer
Open Bios
Turn off Cool and Quiet (if AMD processor) Save and exit bios settings.
Restart Computer
Problems should be fixed now.
 
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