Question Monitor keyboard mouse quit in game

Dec 21, 2019
6
0
10
I have a brand new (only 3 weeks old) skynet gaming pc....has 3 fans at the bottom and big fan in the back....running ryzen 5 with a rx580...my son was playing a game and the monitor mouse and keyboard quit but the lights and fans and the computer are still on did a reset and unplugged the power cable from the psu and held the power button for 30sec....any ideas
 
Dec 21, 2019
6
0
10
prebuild. what the psu on it?
It’s prebuilt by sky tech gaming not exactly sure on the psu...there a legit company so I’m sure it’s got enough power it’s only done it once and it was when my son was playing fortnite... and after a hard reset I opened fortnite back up and it was like I just installed it made me go through the whole process like auto configure and detect the best graphic settings...and it’s highlighted as new under the start menu