[SOLVED] Monitor loses signal, system powers off shortly after.

Jarellano

Commendable
Mar 2, 2016
8
0
1,510
Hello!
Been recently experiencing 'crashes' where my monitor tends to lose signal whilst gaming, would still hear audio for a good minute then shortly after the system would shut off.

Started to monitor temps, for both CPU and GPU and neither seem to go over 65-70°C while on load.

Started to suspect it's the power supply since the crash isn't just an abrupt shut down. Checked 12V within BIOS and it looks ok with 12.096. But I'm not sure if I'm looking at the right thing.

Could it just be overheating due to dust? Since I do have my tower on the bottom of my desk.
Thinking of purchasing a new PSU to see if my current one is at fault if cleaning it doesn't solve the problem.

Also, my friend and I purchased the graphics card at the same and he is also experiencing crashes here and there. Could it also be current driver issues? Using Radeon Version 18.10.1

Suggestions would be appreciated!

Specs:
I5-7400
16GB RAM
RX570 Asus Expedition
1TB WD Blue
240GB m.2 WD Green
Corsair CX550M 80+ Bronze
 
Solution
Happens to me from cold boot and sometimes in middle of game, i blame amd drivers for that, consistent artifacts while using chrome.
Download ddu
go to safe mode *shift + restart* method
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
do the ddu clean + restart

Do this http://www.tomshardware.co.uk/faq/id-2763685/stop-windows-automatically-updating-device-drivers.html

Then download and install amd software, no expert but custom and remove hdmi audio drver ( I do usually that).

If still happens try latest drivers, try older drivers than your current version.
Happens to me from cold boot and sometimes in middle of game, i blame amd drivers for that, consistent artifacts while using chrome.
Download ddu
go to safe mode *shift + restart* method
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
do the ddu clean + restart

Do this http://www.tomshardware.co.uk/faq/id-2763685/stop-windows-automatically-updating-device-drivers.html

Then download and install amd software, no expert but custom and remove hdmi audio drver ( I do usually that).

If still happens try latest drivers, try older drivers than your current version.
 
Solution