Question monitor randomly started losing signal while gaming

Mar 4, 2023
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My monitor randomly began to lose signal,
After i tried pretty much everything to fix it and to no avail

I thought it had something to do
With the monitor's drivers

So i went to acer's website
For acer nitro drivers

I downloaded it
I accidentally clicked on a java file in the folder
And my monitor instantly lost signal and it's not coming back when i reboot it
My pc is unusable
I can't do anything
Does anyone have a clue?
 
Mar 4, 2023
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This is often the result of a heat and/or power issue. What are the completes specs for this system (make/model of ALL installed components)?

16gb ddr4 ram
Gpu: Radeon Rx 6600 XT
Cpu: Intel core i5 11400f
Motherboard: asus prime b560 plus

The monitor is Acer Nitro qg241yp
Can't exactly remember the power supply but i assure you it's more than good enough
 
Mar 4, 2023
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Details matter. What is the make/model of the PSU (look at label on side of it)?

Are you overclocking anything (CPU, GPU, memory)?
Nothing has been overclocked
The system is less than 1 year old
My temps are usually great

Never had any issues with overheating

And the PSU isn't exactly... Accessible, or atleast I don't know how
It's 650 watts if that helps
It isn't a cheap one either
 
Mar 4, 2023
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Nothing has been overclocked
The system is less than 1 year old
My temps are usually great

Never had any issues with overheating

And the PSU isn't exactly... Accessible, or atleast I don't know how
It's 650 watts if that helps
It isn't a cheap one either

I am also running windows 10 pro, forgot to mention
 
Mar 4, 2023
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Open the case and look inside for the PSU info.

What "fixes" other than installing drivers have you tried? Also, what type of video connection are you using (HDMI, DisplayPort, etc)?

I checked if it was maybe a ram issue, it's not
Checked if it's a cable issue, it's not
Checked if it's a monitor issue, it's not
Checked if it's a heat issue, it's's not

And "installing those drivers" is what messed it up further
I accidentally clicked this java file inside the folder
And my monitor lost signal permanently
I can't do anything now that i literally don't have a monitor
 

DSzymborski

Curmudgeon Pursuivant
Moderator
I checked if it was maybe a ram issue, it's not
Checked if it's a cable issue, it's not
Checked if it's a monitor issue, it's not
Checked if it's a heat issue, it's's not

And "installing those drivers" is what messed it up further
I accidentally clicked this java file inside the folder
And my monitor lost signal permanently
I can't do anything now that i literally don't have a monitor

Well, there's definitely something you can do: check what PSU you have. That information was asked for a good reason because it's the most likely problem and the most crucial part. If you don't answer that question, then diagnosing your PC is basically at a dead end and you might as well pay for a shop to deal with it instead.
 
Mar 4, 2023
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Well, there's definitely something you can do: check what PSU you have. That information was asked for a good reason because it's the most likely problem and the most crucial part. If you don't answer that question, then diagnosing your PC is basically at a dead end and you might as well pay for a shop to deal with it instead.

I have friends who own a shop
They can figure it out for free but i will have to wait a while since they aren't in town

I have to unscrew a bunch of stuff to figure out what my PSU is
It's never caused me problems though
Like i said
It was only after a clicked some java file
That my monitor completely lost signal
The PC boots up
And i can tell it's in windows and working perfectly
It's just my monitor that says "no signal"
 

DSzymborski

Curmudgeon Pursuivant
Moderator
I have friends who own a shop
They can figure it out for free but i will have to wait a while since they aren't in town

I have to unscrew a bunch of stuff to figure out what my PSU is
It's never caused me problems though
Like i said
It was only after a clicked some java file
That my monitor completely lost signal
The PC boots up
And i can tell it's in windows and working perfectly
It's just my monitor that says "no signal"

Everything doesn't cause problems up until it does.

Good luck to you, I can't imagine there's anything more we can do missing key information.
 
Mar 4, 2023
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Everything doesn't cause problems up until it does.

Good luck to you, I can't imagine there's anything more we can do missing key information.

Do you atleast, what that java file could have done?
It was supposed to be a drivers folder from Acer's official website
For the same monitor
There was 3 files
I accidentally clicked the java file
Monitor lost signal
But the pc kept running, i could even hear the music i was playing and everything
 

DSzymborski

Curmudgeon Pursuivant
Moderator
Do you atleast, what that java file could have done?
It was supposed to be a drivers folder from Acer's official website
For the same monitor
There was 3 files
I accidentally clicked the java file
Monitor lost signal
But the pc kept running, i could even hear the music i was playing and everything

I don't even know what the java file was, so I'm not going to speculate.

If you can't see BIOS, it has nothing to do with the Java file.

But again, good luck to you. There are many other people who have PCs with problems that need resolving who are also willing to provide crucial information.