Question Monitor screen goes black while gaming ?

Feb 11, 2023
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When I am gaming, after a random period of time I have 1 of 2 scenarios occur.

  1. PC stops working meaning the screen goes black, all audio stop, USB ports aren't working. My PC fans stop but the lights are still on.
  2. PC stays on but all of the ports on my motherboard stop working including ethernet and USB.
I tried running UserBenchmark but got "missing GPU". Then I ran 3DMark Speedway Stress Test which we passed with 98.9% score.

MotherboardAsus ROG CROSSHAIR X670E HERO (all builds)
Memory21.7 GB free of 32 GB
Display2560 x 1440 - 32 Bit colors, 1920 x 1080 - 32 Bit colors
OSWindows 11
BIOS Date20220922
Uptime0 Days
Run DateFeb 11 '23 at 16:17
Run Duration109 Seconds
Run UserUSA-User
Background CPU2%


UserBenchmarks:
CPU: AMD Ryzen 9 7950X - 117%
GPU: AMD RX 6950-XT - 170%
SSD: Pcie SSD 1TB - 435.3%
RAM: Unknown UD5-5600 2x16GB - 154.8%
MBD: Asus ROG CROSSHAIR X670E HERO

3DMark Speed Way Stress Test
Frame rate stability98.9 %
Best loop score3 747
Worst loop score3 707
Number of loops20

HWInfo Link Image: https://ibb.co/3Cn20NX
 
Last edited:
Feb 11, 2023
3
1
15
test your psu with occt and made sure all driver are the latest one use hwinfo to check power values with temp and fans speed .
This morning the computer went back to the same problem where the ports including USB & ethernet stopped working. I restarted the computer and still the ports were not working.
I had to flip the power switch from the back of the PC to restart the computer and get the ports to work.

Please let me know if there is anything else you can think of.