Monitor shuts off after lock ( windows 10)

[Last93z]

Hello

I'm having a problem with my monitor. It automatically shuts off after locking my screen. after lock I wait 1 min then it shuts off. i've tried everything in power options and screen saver but none fixed the problem. could someone help please? it's a new pc.



I did some research and it appears to be a problem with windows 10 but cant find any solution for this.

[two posts merged in to one - - moderator]

 

[Last93z]

any windows 10 experts that could help?

The monitor shuts off only when I lock screen

 

[GreyCatz]

Hello

I'm having a problem with my monitor. It automatically shuts off after locking my screen. after lock I wait 1 min then it shuts off. i've tried everything in power options and screen saver but none fixed the problem. could someone help please? it's a new pc.



I did some research and it appears to be a problem with windows 10 but cant find any solution for this.

[two posts merged in to one - - moderator]

Greetings, Last:
What's the name of your monitor and your PC? What Windows 10 version/build are you running?

GreyCatz.

 

[Last93z]

Hello

I'm having a problem with my monitor. It automatically shuts off after locking my screen. after lock I wait 1 min then it shuts off. i've tried everything in power options and screen saver but none fixed the problem. could someone help please? it's a new pc.



I did some research and it appears to be a problem with windows 10 but cant find any solution for this.

[two posts merged in to one - - moderator]

Greetings, Last:
What's the name of your monitor and your PC? What Windows 10 version/build are you running?

GreyCatz.

Hi

I am running Windwos 10 Pro

The monitor is PG278Q

This one: https://www.asus.com/Monitors/ROG_SWIFT_PG278Q/

the monitor only shuts off 1-2 min after I lock the PC (Windows + L) or whatever. When I leave the PC unlocked the monitor stays on normally

Thanks

 

[GreyCatz]

Hello, Last:

a) I'm not familiar with Windows 10 Pro - I have the Home version and although they might be very similar in many ways, I'm sure there are some important differences, too.
b) I would still like to know the name of your computer.
c) Enter the BIOS menu and activate the Intel V/T feature.

Cheers,
GreyCatz.

 

[Last93z]

Hello, Last:

a) I'm not familiar with Windows 10 Pro - I have the Home version and although they might be very similar in many ways, I'm sure there are some important differences, too.
b) I would still like to know the name of your computer.
c) Enter the BIOS menu and activate the Intel V/T feature.

Cheers,
GreyCatz.

Hi and thanks for ur reply

I checked in BIOS and Intel VT is already enabled

sorry I don't get what u mean by name of computer but i'm assuming specs so I'll mention them below:

Motherboard: Z170A Gaming Pro Carbon
CPU: i7 6700K
GPU: GTX 1080
RAM: 16gb

 

[Natsukage]

Hello. There is a simple fix for this:
First, click start. The type "screen saver". Select "Change Screen Saver".

This will open the screen saver menu.

You will see a small greyed box written "Wait".

Spoiler

Select a screensaver, then change the "wait" time to 60minutes. Then select no screensaver again and click "Apply" on the bottom.

This should solve this issue. ^^

 

[Last93z]

Hello. There is a simple fix for this:
First, click start. The type "screen saver". Select "Change Screen Saver".

This will open the screen saver menu.

You will see a small greyed box written "Wait".

Spoiler

Select a screensaver, then change the "wait" time to 60minutes. Then select no screensaver again and click "Apply" on the bottom.

This should solve this issue. ^^

Hi ty for ur reply

sadly it didnt work, I've tried everything u said

note that it only turns off when I lock the PC (windows key+L). Once I lock it, the monitors turns off after about a min

other than that the monitor works fine and stays on forever as long as the PC isn't locked

this is really weird

is there any way I could downgrade to windows 7?

 

[Natsukage]

You're welcome.

Hmm, did you try editing the power settings? Try the procedure in this link:
http://www.eightforums.com/tutorials/8267-power-options-add-console-lock-display-off-timeout.html
It will add this to win10

Spoiler

This was made for win8 though, so it might not work in win10.

 

[GreyCatz]

Hello, Last:

One more question: What kind of cable do you use between the PC and the monitor?

The reason I ask is that your monitor has 1 DisplayPort1.2 port and 2 USB3.0 ports, but your motherboard has a lot of USB and HDMI ports but no DisplayPort. You're either using a DP adapter or a USB3.0 cable.

GreyCatz.

 

[GreyCatz]

You're welcome.

Hmm, did you try editing the power settings? Try the procedure in this link:
http://www.eightforums.com/tutorials/8267-power-options-add-console-lock-display-off-timeout.html
It will add this to win10

Spoiler

This was made for win8 though, so it might not work in win10.

Hello, Natsukage:

Thanks for the info. This feature is not available in Windows 10 Home edition. I don't know about the Pro edition.

GreyCatz.

 

[Natsukage]

Thanks for the info. This feature is not available in Windows 10 Home edition. I don't know about the Pro edition.
GreyCatz.

It's not available in any windows version actually. xD It's a registry modification.

 

[Last93z]

Hello, Last:

One more question: What kind of cable do you use between the PC and the monitor?

The reason I ask is that your monitor has 1 DisplayPort1.2 port and 2 USB3.0 ports, but your motherboard has a lot of USB and HDMI ports but no DisplayPort. You're either using a DP adapter or a USB3.0 cable.

GreyCatz.

hey

I'm using this cable from monitor to graphics card

https://www.google.com.kw/search?q=amphenol+displayport+cable&espv=2&source=lnms&tbm=isch&sa=X&ved=0ahUKEwj39-DXwZXQAhVrBMAKHaH2Dl4Q_AUICCgB&biw=2560&bih=1334#imgrc=oKhQkPAR-vT73M%3A

 

[Last93z]

You're welcome.

Hmm, did you try editing the power settings? Try the procedure in this link:
http://www.eightforums.com/tutorials/8267-power-options-add-console-lock-display-off-timeout.html
It will add this to win10

Spoiler

This was made for win8 though, so it might not work in win10.

hi

i believe this is the feature that should fix my issue but i cant find it under display option, ill try going through steps in the link u provided

ty a lot

 

[Last93z]

Hello. There is a simple fix for this:
First, click start. The type "screen saver". Select "Change Screen Saver".

This will open the screen saver menu.

You will see a small greyed box written "Wait".

Spoiler

Select a screensaver, then change the "wait" time to 60minutes. Then select no screensaver again and click "Apply" on the bottom.

This should solve this issue. ^^

You're welcome.

Hmm, did you try editing the power settings? Try the procedure in this link:
http://www.eightforums.com/tutorials/8267-power-options-add-console-lock-display-off-timeout.html
It will add this to win10

Spoiler

This was made for win8 though, so it might not work in win10.

hey

thanks a lot this has solved the issue

 

[Last93z]

ty guys

 

[Natsukage]

Great to hear! You're welcome, and have a good time with your PC. ^^