Question Monitor turns off mouse and keyboard turn off but pc is still on.

Jul 3, 2019
2
0
10
0
My problem is exactly same as mentioned in this thread: https://forums.tomshardware.com/threads/monitor-turns-off-mouse-and-keyboard-turn-off-but-pc-is-still-on.2351224/ except I don't have webcam.

I had purchased an assembled system one year ago. It was working fine until a month ago when the keyboard, mouse and monitor disconnects randomly. This problem is so random that it may occur after 15-20 minutes of turning the CPU on or it can take upto a day or two until this problem appers. It sometimes happens even if I am in BIOS. This problem also occurs even if I am using the system.

I asked the service centre. They checked the power supply and it seems to be working fine as per them. They tried repairing motherboard but that didn't worked too. Now today they replaced motherboard and the problem appeared again.

I am totally confused what the problem colud be. Can somebody guess what the problem could be?

SPECS are:
Processor
: AMD Ryzen 5 1600
Motheboard: MSI A320M PRO-VD/S
RAM: 8 GB 2400MHz DDR 4 Corsair
SSD: 120GB SSD Kingston
HDD: 1 TB HDD Seagate
PSU: PSU MWE 450 watts
Graphics: INNO3D GEFORCE GT 710 2GB DDR3 LP
 

ASK THE COMMUNITY

TRENDING THREADS