My led monitor is damaged, and until I can repair it I am using a crt monitor, yesterday from one moment to the next a horizontal line began to appear at the top, and it changes position according to the frequency at which the monitor is (60 , 75, 85 hz). Obviously the first thing I thought was that it was a failure of the monitor, but to check I connected it to my laptop and the line did not appear, then I connected an old pc and I connected it and there was no horizontal line, finally I connected the crt monitor to an adapter vga / hdmi, and instead of connecting it directly to the vga port of the pc I connected it to the hdmi port and the line is not there.
The strange thing is that I connect the led monitor that is failing to test if the port was failing, but there was no horizontal line, I connected it to the TV and neither.
I do not know if it will be a compatibility problem or if the line is there but it is not visible with the led / lcd screens.
I want to clarify that in this crt monitor when it is in 60hz the line appears a little above the upper edge of the screen and that part is not seen in the led monitors (since the image reaches the edge of the screen), so I don't know if that's why I can't see it, or it really only happens with this monitor.
The problem appeared yesterday when I pressed the auto adjust button on the monitor because some icons were very much on the edge of the screen, and since then I have not found a solution.
I tried reinstalling the drivers with ddu, I also entered safe mode and the line is still there, it also appears from the moment you turn on the pc, when the mobo mark appears.
My fear would not be a compatibility problem, nor the monitor itself, if not something about the hardware of my pc.
Another detail is that windows does not always recognize the maximum frequency of the monitor (85hz) but even at that frequency the horizontal line appears
demo video
View: https://youtu.be/mZQu3XYokiQ
My specs:
RAM: crucial ballistix red bulk 2x8gb 3200 mhz
cpu: amd ryzen 5 5600g
motherboard: msi b550m pro-vdh
ssd: wd black sn 750 500gb
psu: GAME PRO 550W 80 BRONZE
The strange thing is that I connect the led monitor that is failing to test if the port was failing, but there was no horizontal line, I connected it to the TV and neither.
I do not know if it will be a compatibility problem or if the line is there but it is not visible with the led / lcd screens.
I want to clarify that in this crt monitor when it is in 60hz the line appears a little above the upper edge of the screen and that part is not seen in the led monitors (since the image reaches the edge of the screen), so I don't know if that's why I can't see it, or it really only happens with this monitor.
The problem appeared yesterday when I pressed the auto adjust button on the monitor because some icons were very much on the edge of the screen, and since then I have not found a solution.
I tried reinstalling the drivers with ddu, I also entered safe mode and the line is still there, it also appears from the moment you turn on the pc, when the mobo mark appears.
My fear would not be a compatibility problem, nor the monitor itself, if not something about the hardware of my pc.
Another detail is that windows does not always recognize the maximum frequency of the monitor (85hz) but even at that frequency the horizontal line appears
demo video
My specs:
RAM: crucial ballistix red bulk 2x8gb 3200 mhz
cpu: amd ryzen 5 5600g
motherboard: msi b550m pro-vdh
ssd: wd black sn 750 500gb
psu: GAME PRO 550W 80 BRONZE